I am a loyal Honda owner, as I have purchased 3 grey Honda pilots! On Sunday I was stopped at a signal and my Honda’s engine turned off on its own. I was mortified, frankly scared to get back in my car. I contacted Honda world, they could not get me in on Monday to check out my car so I contacted Fwy Honda, Erick was so kind and was truly empathetic with what happened to me, told me to bring my car in. Fwy Honda did a thorough job investigating the issue keeping my car overnight to be sure! As a result I will be making Fwy Honda the place that I take my car in to get regular service moving forward because I was incredibly impressed with the level of service I received! Thank you Fwy Honda for making my frightening experience less scary!
Erick was super kind and helpful. No issues, he was great.
Saib is always informative and keeps me apprised of what is going on with my vehicle.
Saib was great! Facilitated two smooth drop off/pickups for me. Really nice guy!
Thank you for the exceptional customer service!
I just think that 6 hrs for a B1 basic service and brake fluid flash was too long. Also, the car should have been washed before returning it to me.
Excellent job ???? thank you
Muy buen servicio
Estoy sastifecha
I always have an awesome experience with Saib. He is very knowledgeable and helpful. Thank you.
Hola me atendieron muy bien , espero me hicieron un buen trabajo
Service advisor was reliable
Thank you for being so amazing and helpful today!
He was ver helful and did an aesine job on the vehicle. Thank You Oscar.
Respectful, quick and efficient.
Oscar is extremely thorough & helpful with whatever he is able to provide at his level whenever I have gone in for service. Appreciate the efficiency & the timely manner in which my issue was addressed.
Erick is an outstanding representative of the dealership.
Yes I’m completely satisfied they did a awesome job Saib was very nice and helpful made sure they washed my car and address all of my concerns
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