Norm Reeves Toyota of San Diego Auto Repair Service

Thank you!

Q is the best. He’s been my service advisor there for years

Very good

Robert was considerate of my time. He was knowledgeable and kept me informed about my car and what to expect. He’s friendly and professional.

Good

Thanks for changing out the wheel stud.

Mr. Farr was very nice and helpful.

Great friendly service. Angelo was awesome. He patiently helped this old lady figure out her new car. And you all helped with my low air pressure tires. Thank you everyone. You are the best!!!

John was very helpful and resourceful in helping both with transportation amd cost. Thank you John for ypur professionalism and great work!

Thank you Q!

I had an excellent experience working with Robert Farr, Service Advisor at Norm Reeves Toyota San Diego. I brought in my 2007 Toyota Highlander to have my tires replaced, and Robert went above and beyond to make sure I chose the right set. He took the time to explain the different tire brands and models available, discussed the pros and cons of each option, and recommended the tires that best fit my daily driving needs instead of simply trying to sell me the most expensive option. His knowledge and honesty made it easy to make an informed decision. Robert also recommended having an alignment performed with the new tires, explaining why it’s typically necessary to help maximize tire life and ensure proper vehicle handling. I appreciated that he took the time to educate me rather than just adding services without an explanation. Throughout the entire visit, Robert was friendly, attentive, professional, and extremely knowledgeable. His outstanding customer service made the whole experience smooth and stress-free. I highly recommend asking for Robert Farr if you need service at Norm Reeves Toyota San Diego. He truly cares about his customers and provides exceptional service.

Mr Robert Farr provided excellent service. Robert went above and beyond to help me and family with our new vehicle. Thank you very much and keep up the good work Robert!!! Toyota is lucky to have you on their team!

I have always been satisfied with the courtesy and service that the Toyota service personnel have provided.

She was a very professional service on time and the service was very good her

Karina was polite, friendly and professional. Her communication and setting expectations (I didn’t have an appointment) was incredibly helpful. I’d definitely come back to this location for future service just because of Karina’s superb customer service.

My son took our car in so we did not have any personal contact with John. However my son also forwarded emails from John which were very informative and answered all our questions.

My experience was great. Everyone was super friendly and efficient and communicative. That’s all you can ask.

Thank you taking care of my car. You’re the best !!

Thank You Denise!

Yes very satisfied on-time even early