Karina was absolutely wonderful and treated me with respect and didn't try to rush me in and out. This is my first dealings with Norm Reeves Toyota but I'm so glad I made the move to them after almost 30 years leasing Prius' from E.C. Toyota. I was so disappointed in E.C. Toyota. Was treated badly, was patronized and dismissive. So I went looking for a new dealer and there you were, Karina was also the woman who helped me on my first 5,000 mile servicing. She was really nice and caring on that visit too.
Q was helpful and courteous. Resolved my issue.
Very friendly and courteous. I knew what to expect and was very leased with the service.
Q Holt provided very professional and knowledgeable and friendly service.
Rosalina was warm and friendly. She responded to my questions at once.
She was reassuring , and saw to it that all my Service needs were satisfied.
She turned a potentially stressful task into a pleasant and completed one.
I am grateful for her help in caring for my vehicle.
Rosalina is very nice and has great customer service. She’s helped me more than once and it’s had always been a pleasure with her helping me.
I always receive quality service from Toyota. And I’m always pleased how Robert Farr goes out of his way to be helpful and make sure my car is taken care of. He’s excellent and caring.
Denise professional and easy to work with
Richard is a straight shooter. He’s honest and helpful. Thank you
Denise is a great service representative. She explains exactly what me vehicle needs.
Is difficult to have to make review on a questionnaire.
The service mt Far provide to me is great I trust him I don’t have any negative comentario and believe me if I did I would not wait I will complain in persone, of course I wish your prices warent that high specially with regular customers but I think it have nothing to do with him . Listen to this every time I make and appointment I ask for him because I’m comfortable with him he is polite, he is respectful, he explain things to me and his answers make me feel comfortable that I making a good decision going to Norm Reeves Toyota, please no questioners I already spend a few hours with you guys so please don’t exaggerate ok thank you and good night
Jessica was very attentive and took the time to listen carefully to everything I needed. She made sure she understood my concerns and helped me throughout the whole process. I really appreciate her support in ensuring my car received the service needed.
You were supost to do rotación to mi tires ,i marc mi tires and they still and the same place i like to see what are you have to tell me
Joshua
Very knowledgeable and polite
Jessica was very professional. She is a keeper...
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