Denise Lopez was courteous and made arrangements for our transportation which was a rental car. When the car was ready the next day I was contacted by her and and she followed up by going over the items that were installed per the DueBill.
Call me immediately ****-****-xxxx
I really appreciated your work.
Thank You
Tire function on dash was not working properly when the car was brought in. It still isn’t working properly. I will bring the car in tomorrow afternoon for you to look at the problem.
Service was quick. Johua was very professional and helpful.
Smart man. Very service forward. Prompt. Knowledgable.
Denise provides great customer service!
Excellent. Fast service and very polite.
Thank you for your exceptional service!
I am really satisfied because for me it is the best of the best, in serving customers.
Pleasant personality, great professionalism
He did a great job! Wouldn’t go to anyone else.
Karina was very helpful and helped explain my extra coverage warranty I had purchased.
Why was it that my car waited for an hour and a half before it was serviced that. It was only when I went out to see if my car was done that John called a technician to serviced it. I even had an appointment.
Karina and team took care of me. They were very fast and helpful. 5 out of 5 stars
Richard was clear and concise. The follow up was great as well. I was informed of all recommended services and I feel like the team at Norm Reeves really cares about me and my car. Awesome team.
Josh was great. I had him & the service tech do a second look at one of the issues I have been having. I will say the team who updated my system broke my volume knob without telling me but it was cheap so i recently purchased it, just a little frustrating that I had to find out after I left the dealership.
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