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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9204 reviews 70%
4 star 2517 reviews 19%
3 star 280 reviews 2%
2 star 568 reviews 4%
1 star 529 reviews 4%
Review Us
Sandra D.
1 out of 5
6/15/2022
Oil change with appointment took one and a half hours. If I didn't have an appointment I wouldn't complain, but not with an appointment, uncalled for. Very disappointed ????
Montgomery R.
5 out of 5
6/15/2022
Thank you for your help
Joseph B.
1 out of 5
6/15/2022
I called and left a message. I also responded to a text message. No one from Hampton has responded
April P.
5 out of 5
6/15/2022
Steven was the man that helped me with getting my car in for a recall! He was exceptionally nice and very courteous! I recommend him to anyone in need of service at Hampton Toyota!
Bouaphay R.
5 out of 5
6/14/2022
Very good
Roy B.
5 out of 5
6/14/2022
Awesome
Harleigh C.
5 out of 5
6/14/2022
Great job!
James H.
1 out of 5
6/13/2022
Wrong tires installed on my Tundra, it took two days to get the correct tires.The shop or technician did communicate effectively with personnel setting the job.
Cynthia P.
5 out of 5
6/12/2022
She was very helpful.
Orlando .
4 out of 5
6/11/2022
Very professional attention, great location, dealership is in prestige condition, bathrooms are incredibly clean, all glasses around the offices super clean and shiny.., floor implacable…. I would love for you guys to thank not just the service advisors, but the whole team including the facility housekeepers/cleaning team which most of the time it’s overlooked in most places, but they play such a big part and it’s not fear sometimes that this comments are not passed down to them. Service was great, but the condition in which this dealership is maintained it’s outstanding… Kudos to the whole team…
Kimberly C.
5 out of 5
6/10/2022
She was great!
Leo G.
5 out of 5
6/10/2022
Very good service!
Melanie G.
5 out of 5
6/10/2022
Carice has helped me before when getting my vehicle serviced and is always so friendly.
Penny C.
5 out of 5
6/10/2022
Great service!
Alan B.
5 out of 5
6/10/2022
Good service
Michele L.
5 out of 5
6/10/2022
Leslie was a joy to work with. She displayed exceptional customer service!
Last Minute.
5 out of 5
6/10/2022
Thank you very much You were friendly and efficient
Jennie H.
4 out of 5
6/9/2022
Leslie Whittaker was Great !???? She even remembered me coming in for routine appt earlier and ordering a special item that needed replacing ! She was very courteous, knowledgeable and helpful !!!! She is one of the reasons I chose to return to Toyota for Service. ????
Philip S.
5 out of 5
6/9/2022
Pleasant staff, good service at a fair price. I am satisfied.
Chad S.
4 out of 5
6/9/2022
Steven was very polite/helpful

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