Mr. Steven C. Nelams was very professional on his job.
My Truck was returned with foot marks on the side bars. Someone step in it with dirty shoes.I washed my truck before taking it to your shop. I was expecting Toyota would keep it clean. Makes me wander what happened to the old days when Toyota use to put paper to protect the vehicles from getting dirty.
Quickest oil change I’ve ever had there!
Leslie got me in and out and on time for my next appointment. She did a great job!
Steven (slick) Nelams was amazing. Super helpful, always friendly and trustworthy.
Great Service ! Thank you , Brent.
Mrs Caprice is a true asset to your company. I was an **** about problem with my vehicle and she handled the situation with true professionalism. Great Job
Jon Meaux
Blake has been my service person since I've been going to Hampton Toyota. My service was pleasant, really appreciate the waiting area n service was great.
Totally appreciate him waiting on me. I can always trust him to go over and above what is the normal. No to mention he seems to always get what I need done and in such a timely manner.
This man not only does an excellent job; but, is also very concerned about my safety and well being as a person. It’s Very rare to find that now days, in any business. Thank you so much.
Susan S
I was very pleased with Phillip’s assistance with today’s service on my Toyota. Thank you, Mike Boos
Extremely efficient and helpful service representative. Very professional, one of the most pleasant experiences I’ve had at Hampton Toyota in my over 30 years of business with you all.
The entire place smelled like cigarettes. Great service though. Loved the popcorn
Very poor communication. My question was never answered and I called 8 times to pay. No one would accept my payment. A complete waste of time. Very unorganized and they made it very difficult to communicate and pay. I never spoke to my advisor. Can’t tell you what he looked like. My questions left unanswered.
Brent was very pleasant and professional.
I was very satisfied with the service. When I arrived Mr. Brent Sutherland was very polite and answered all questions I had. I had my 3 year old with me and I had attempted to get a rental to get her food while we waited. The lady at the desk attempted to get a copy of my ID from LA wallet and all attempts did not go through and she did not feel comfortable taking a picture of my ID. The lady had another worker take me and my daughter to a nearby fast food place in the shuttle and Mr. Brent without hesitation offered to get her car seat out of my car and bring it to me. All workers were informative and polite to both me and my daughter.
I really enjoy the service with Hampton Toyota and buy again when I ready thank all with Hampton Toyota
Blake was very polite and pleasant. Thanks!!!!
Mr. Sutherland was very professional, informative and extremely helpful. I recently lost my husband and he always took care of maintaining our vehicles. Mr. Sutherland went above and beyond in making sure I understood all the mechanical and electrical issues that were addressed and the cost of each job and item replaced. I was very satisfied with my experience and would recommend my family and friends to go to your service department.
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