As usual always satisfied with the service and expertise of the service providers
As expected. Good experience.
I visited the showroom while waiting for my car’s service and talked to a couple of salesmen & the general manager & they were very friendly & helped make my wait time go bye bye! Everyone was friendly & professional! Steven was very helpful & knowledgeable!
Ms.Leslie was very knowledgeable and efficient, with getting me out I a timely manner!!
Steven was very professional. He answered all my questions and directed me to the end of the service. Great attitude!!
Very satisfied with Phillip and his service
Nice, polite, and helped me with a smile on her face.
My scheduled appt was for 1pm for an oil change and I did not leave until 3:45pm. I was told upon checkout that “something was stripped” and needed to be replaced. At that point, I was aggravated with being there for almost 3 hours that I said “That’s fine. As long as it was replaced”. I went to check out and had a discount coupon to use (I scheduled my appt in the allotted time frame to use that coupon) and I was told that I could Not use the coupon since I did not present it to the person who was in charge of my car. The rep did offer to call that person up to process the coupon however once again, I just wanted to get out of there!! The next afternoon (today) I see oil on my garage floor. I called y’all and the first person I spoke to stated that my “rep in charge from yesterday was off but I could speak to her/bring my car in on Monday when she was available. I told her that I would Not wait until Monday so she transferred me to the manager who was much more helpful. He actually sent two employees to my house to check the car. They tightened the drain plug and said that if it’s still leaking to come in Monday. I appreciate the help today but I’m so disappointed in my appt yesterday. I was late to pick up my child from daycare due to being at the dealership for just under three hours. That’s crazy!
MS. Leslie Whitteker at Service was pleasent,
patient, and thor·ough.
Please correct the name: 1st name is Sam Last name is Arafat.
Rent always does a good job and is highly knowledgeable about his job. I also love the popcorn
Phil was EXCEPTIONAL. he is definitely client-centric aware and knows how to deal with the public from the time I approached him at 8a until I left many hours later. He kept me informed and explained each item in detail. Phil was a good hire
Everything was handled fine with the work done on my vehicle, but I felt as though I could have been better informed about the status of the repairs. I was there for 2 hours when I decided to ask about the progress.
Professional Service throughout The Team
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