Service Center

Real Reviews From Verified Customers

Roxanne H.
5 out of 5
11/23/2023
Staff and service was excellent
Angelica K.
5 out of 5
11/22/2023
Very helpful and welcoming always great experience when I come do service to my vehicle
Judith K.
5 out of 5
11/22/2023
Brent was very knowledgeable and Professional. He listened well to my concerns about my car. He made sure that everything was serviced in the best possible way. He’s a great service rep.
Patricia M.
5 out of 5
11/22/2023
Excellent on all counts and much appreciated
Amber C.
5 out of 5
11/22/2023
Y’all are always amazing. Thank you!
William T.
2 out of 5
11/22/2023
I bought a used car from you. After only having it a few days. The check engine light came on. Ok I'm thinking. It's cool. Guy who sold the car to me said hampton would take care of it if I had any issues right away. Then Guy who did the paperwork and also sold me an extended warranty stated that it fixed anything on the car that keeps it from running and driving. I take the car to the service department and drop it off. A little over a week I call to find out what's going on with car cause no one calls me. Turns out a bad catalytic converter is not covered and they wanna charge me $3861.04 to fix it. So basically I just paid 16k for car and warranty that I cant drive until catalytic converter is replaced for another 4k. So tomorrow I'll find any and every place I can find to write a bad review. You've earned it.
Garnell A.
5 out of 5
11/22/2023
Fast service. Very satisfied
Donna K.
5 out of 5
11/21/2023
As always, your service department is excellent.
Gracie F.
5 out of 5
11/21/2023
Everyone I came in contact with was friendly and courteous.waiting room was clean
Leslie D.
5 out of 5
11/21/2023
Ms Robert resolved my issue and provided exceptional service. Her pleasant professional dismeanor was welcoming. She is the reason I keep returning to Hampton Toyota for service.Her dedication to this customer and her knowledge of services makes me trust her and her advice .
Wesley F.
5 out of 5
11/21/2023
Carice is awesome!!! Always takes good care of me and my vehicles!
Susan Quebedeaux.
3 out of 5
11/21/2023
Fast abd I apprecuated not only the thoroughness of the inspection but him comìng show me how dirty the air was. I made the decision to have it changed.
Maurice B.
1 out of 5
11/21/2023
Told me that vehicle was ready to be picked up but when I got there, some of the work had not been done because it required the ordering of a part. They waited until after I arrived to ask if I wanted them to order the part. Since I had been dropped off, I had no option but to plan to come back another day to get the work done. Frustrating.
Stephanie S.
5 out of 5
11/21/2023
Excellent service. Please thank the employee for finding my earrings in my car. I truly appreciate it.
Marcus S.
4 out of 5
11/21/2023
This is my survey
Allen C.
5 out of 5
11/21/2023
Great job
Callie F.
5 out of 5
11/19/2023
Steve was great!
Brian Mcguire.
5 out of 5
11/19/2023
Every time I come I am helped by the nicest people. Always very curtious and very helpful. I will NEVER take my vehicle anywhere else. Thank you, y'all are the best
Devy M.
5 out of 5
11/18/2023
As always Steven C Nelams gave us great service. Thank you for such efficient assistant to our 2011 white Camry.
Kathleen T.
2 out of 5
11/18/2023
My auto butler was the lousyest job I have seen. I thought last time was bad. This time was worse.

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