Professional and stellar service as usual.
Thank you!
It was my first time in and Scott was great!
My service representative, Scott, was very good! Hope I have him again…..CARRIE M
John is professional and courteous, knows what he is talking about and doesn’t try to sell us what we don’t need. Thank you John!
Anthony did a good job. Thank you.
Awesome service visit. I was very happy with the service provided by Alex and his passing on additional knowledge about the service my vehicle required and why, rather than the usual it’s time to do those maintenance items. Thank you!
Anthony was friendly and took great care of us.
Very Professional, easy to communicate with and nice to work together with.
Kyle was great. Even called me towards the end of the first day to make sure that I had received my rental car. Really felt like he cared.
Your staff is amazing ???? Alex and John are one of the best service managers I have ever dealt with in extremely long time!!!
Kyle is very complete and accurate in assessments. He is also very responsive to my needs I am 100 mile round trip from the dealership and he keeps that in mind and works around my schedule
Mr.Rau is always very friendly and seen eager to help me take care of all my vehicle concerns.
Kyle Heckathorn always does a great job! He is very professional and friendly. Thank you for the great service!
The managing partner and his son are breeding a toxic, unethical, and scamming business. I would like to speak to anyone that Glenn answers to. They are liars and just want to make money. The business there is beyond slipping and the reputation I’m Scottsdale is known. We are long time jeep owners. In fact, we have purchased 2 there and and almost a third in the past 4 years. We were sold a broken vehicle and clearly Glenn does not like to be held accountable. When he is he actually yelled at my husband and said we aren’t doing business with us ?!?! Really ?! We don’t want to give them business. I actually know 2 other gay couples that had a similar situation. That’s just the icing on the cake. I have 2 pages of notes from the pushy and amateur sales experience. We took out business elsewhere and are very happy. We will never consider airpark. The only person that attempted to make this right was Robert Brickman. He’s so much better than that establishment. So thankful for him. He won’t be able to recover everything that’s going on there with customer service until you change partnerships.
My husband had to have cardiac bypass x 4 surgery, and I had a dead battery in the hospital parking lot. Triple A took my car to Lexus where it was serviced, but with hubby in the hospital, I asked Lexus if they’d deliver my car to my home the next day, and they did!! It was so helpful!
Adrian is the best! Always attentive and professional. Goes above and beyond every time.
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