No surprises this time. The price of the service was alot more reasonable & affordable than the last! I'm very pleased! Thank you so much!
Jorge López is excellente great customer service goes above and beyond of expectations very profesional
I would have appreciated an Uber ride offered to get home from dropping off car. I was not proactively offered. I didn't think to ask. I paid out of pocket for my own.
Thanks to Victor I got my baby back and acting right… 12 stars for Victor
Service advisor Hassan was amazing. The valet guy was really really helpful as well. I absolutely love bringing my car here, the other two local Lexus dealerships are trash… Newport Beach and Tustin
Was not informed that I needed a water pump replacement until a day after my inspection. This should have been handled same day.
Daven is the best at customer service. Always a pleasure to work with and extremely knowledgeable as well. Thank you Daven!
Lack of timely communication
RGD is always a pleasure to work with!
Great Service, Scott was wonderful to work with, he was kind, caring and answered all to my questions I had on my car. Thank you ????
Service was excellent as usual.
Tim was my service advisor. He was very helpful.
He was amazing. I loved how he kept me informed every step of the way.
Hassan is very helpful when I have a service or issues with my car!
Thanks to Hassan
Jorge was great as always. Knowledgeable and helpful.
Anthony is always ready for our appointment, listens and does a great job taking care of our concerns.
They should tell you pricing before they do things
We’ve brought our Silverado in a few times. We’ve always been satisfied with the work done. They’ve always stayed in contact and kept us informed.
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