Kyle was great and took care of all my concerns.
Very expensive for routine maintenance. Representative mislead customer about any potential discounts re being senior or loyalty customer. Stated it was already included in the billing. A lie! Left me not trusting the representative. I don't want to do business with him again. I am going to Newport Beach Lexus for further service.
You are lucky to have Richard on your team!!
Joe is very knowledgeable and helpful!
Richard was awesome and knowledgeable and fast! I had a great experience
Kyle is very informative and helpful in regards to Taking care of my car! He has been at the dealership for many years and I have enjoyed visiting with him and I’m glad to see him become a service rep! I don’t think you can find a better guy than Kyle. Sincerely Paul O
Joe was a very accommodating and helpful.
John is and always has been the best service advisor I have ever dealt with. None of the issues are on him but my mechanical problem wasn’t fixed. I have an issue with my warning chimes coming on and they replaced some harnesses and that didn’t fix the issue. I need my
Vehicle for work and travel long distances, so with the constant chimes and warning lights going on every 10 seconds sure makes for a long and annoying ride. Like I said, it’s not John’s fault at all and he has been amazing. I’m just frustrated because I have to try and get this resolved and it’s probably just as frustrating to the guys and gals who work on it. Everybody has been great and I trust no one else with my vehicle. Just a little frustrated is all.
Very much satisfied and great customer services.
Scott was excellent with his customer service!
Daven Anthony is a fantastic service consultant. Super friendly and extremely helpful.
Wonderful service as always, even with my last minute, unscheduled visit!
We have service techs that are too young to work on 2004 Chrysler 3
300M electric problem so take your car somewhere else. Tks for nonthing!
L
Jacob is always awesome! The mechanics saw a few things that should get looked at so jacob took pictures of the issues and showed me instead of just telling what they saw.
Hassan is the best in the business. Informative, professional, and reliable.
Too soon to tell or rate at all I was having ac issues and cannot give any rating at this time. Try me in 30 - 60 days. Hassan is an outstanding rep. Great listener, knowledgeable of Lexus products as well as being exceptionally cordial and personable. Hassan is a huge asset to South County Lexus and should be rewarded when possible. See you soon.
Ronnie Crowe always goes above and beyond for us!
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