I was happy that Jacob could get me in for my service today and help me with the parts I need for repair. Thank you!
I was completely Mishandled.
Joe has been extremely helpful in guiding us through the process of repairing the vehicle. He always explained the steps clearly and there were no hidden or unexpected situations that arose. We are very satisfied with the service we received and would not hesitate to recommend Joe as a service advisor to any friend or family members.
Kyle was really helpful and was great to deal with
Pleased with the overall service from start to finish. Service rep. was professional, prompt, courteous and went the extra.
Ruben my service advisor was great. Very polite and kind. The only disappointing thing which was out of his control was that I really needed my tires balance and rotated. That is the main reason I brought it in. To save time I got an oil change earlier than was necessary. At the end of the day when I was told service was ready but the balance and rotation could not be done because the machine was broken I was aggravated because now I have to take it to discount tire and spend more time I don’t really have to get the main thing I scheduled the appointment for. Discount will do it for free, but I was willing to pay Airpark for the convenience. I lost that option today. If I had known that the service could have not been completed when I dropped it off it would have drove away and reach the oil change.Still I appreciated Ruben’s help and professionalism. Something’s are out of your control, but better communication with the service managers when equipment is not working would have curbed any inconvenience for customers. Let’s face it I can go to Jiffy Lube and not spend $210.00 on an oil change . They are about $30-$40 cheaper if not more. I prefer to have everything done by a RAM tech even if it costs me more money, but when it costs more time is where I have a complaint.
Thank you so much for great service today!
Kyle is great. Now if the body shop would stop scratching my Jeep! It’s still not painted right.
Repair was overpriced more than double what it would have cost somewhere else.
Even the cost of diagnosis was close to $700.
RGD is my go to service guy!
Excellent service, RGD is the best!
Hassan is great as a service tech.
Kyle is awesome! Friendly, accommodating and willing to do what he needs to do to help get my truck done in a timely manner.
Kyle was personable, knowledgeable and honest. He did not try to sell me a service that my Jeep did not need yet. I really appreciated that. Thank you, Kyle.
It was a wait but I didn’t have an appt and I was still able to get my car taken care of while enjoying some warm coffee and snacks in this cold weather
Reuben was very prompt and courteous. He handled all my service concerns and did a very good job . The level of service was surprising but very welcomed . I am a customer for life . Thank you Airpark Jeep
Tim is an attentive, knowledgeable young man. He got things done for me that had been promised since I bought the car. He is kind, considerate, and really listens. He's an asset to Lexus.
My service coorindator, Hassan, was very helpful and explained everything well.
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