John is the best. He gets the job done, period.
He is so nice and detailed with service I need to get done and makes it easy to take my jeep in
Kyle is a great person a great asset for Dodge Airpark.
Great customer service.
Kyle was polite and knowledgeable and responded to any questions I had regarding my jeep promptly.
Mr Small a wonderful man who treats me like a member of the Jeep family and takes expert care of my Jeep. I’m very appreciative of his kindness and expertise. Sincerely, Rosemary
The last time I saw Joe was one year ago. When I walked walked up to his desk a couple of days ago he called me by name. That’s pretty cool. Take care of that guy. He’s a tremendous asset.
I always enjoy working with John. I trust his recommendations for service and I feel like he always tries to get me in a d out in a timely manner.
I would appreciate having customer service contact me. I purchased your extended service plan when I purchased my Jeep from Airpark. With the pandemic I did not put on enough miles to qualify for an oil change. I called to take advantage of my free oil change but was told I did not have enough miles on the car yet. When I reached the 25,000 mile service mark, I brought it in this week and found out the remaining oil change "expired". It does not seem right that I tried to use it, was told there was not enough miles on the car, but when there were enough miles it was not available. The other dealerships in the area are posting back one or two oil changes that people lost due to a lack of using their car during the pandemic, especially for those of us who were first responders sleeping in hotels close to the hospital for the last couple of years to isolate from society and not bring anything home. Gary provided me the number for customer service. I called yesterday. After being on hold for 40 minutes, the agent put me on hold and cut me off. I called back, on hold again for 52 minutes, and when the agent went to transfer me to someone else, I was cut off again.
I would either like to have someone from customer service call me directly to discuss this further OR please send me a mailing address or email address where I can pursue this further. I would be happy with one routine oil change being put back on the books to get my next scheduled oil change covered on my account.
This is not Gary Wonner's issue, he tried to help by giving me the toll free number to call.
This is a situation at the customer service center.
Thank you.
Lynn B
Jacob was amazing. I will continue to have my keep serviced there because of his professionalism and how he treats my vehicle and my family!
Joe is so personable and always a pleasure to work with and be around.
John was easy to work with and did all he said he would. Nice guy to work with
Jacob did an excellent job… very respectful and helpful and kept me informed with the process…highly recommend him as a service provider.
Sincerely
Louis A
I am appreciative of the knowledge, personal care and followup Jacob consistently provides for my Jeep Compass purchased at your dealership. I enjoy our communications and his interest in my concerns or questions.
I cannot say enough about the service I received. I was in a tight spot where my trailer lights weren’t working and I was leaving the next morning for Wisconsin. With a little or no notice, the guys got me in and on the road. Thanks again!
I am completely satisfied with Anthony my service rep! My car has been in service several times for same issues. Until they are solved I won’t be completely satisfied with Airpark service.
Good service and follow up. Knowledgeable and courteous. Would request next time.
Gary did an excellent job. The car was cleaner that when I brought it in,
The service I thought I needed was not necessary. I appreciate he was honest and told me so.
Anthony is a pleasure to work with.
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