Joe is knowledgeable and sincere. We appreciated the concern he demonstrated to us about our satisfaction and the quality of the work.
Joe has good communication and always friendly. The parts for my vehicle are on order and Joe warned me it could be 4-6 or more to get the part. He will let me know when its time to bring my vehicle back in for repairs at that time.
Seriously... How do you even sleep at night? Lies on top of lies
The truck had an engine light that the technician could not figure out how to repair. Poor communication between the dealership, staff, and myself. Even when I called twice and asked for a manager I never received a phone call back. I showed up unannounced to get the truck and I never received an apology or any idea if the repair was even completed.
It was a very confusing process, as when I purchased my preowned vehicle, I was told I could bring it in for service at the dealership. I also was told that the crack in my windshield, which was there prior to purchase, would be fixed by the team shortly after taking the vehicle home. I attempted to contact the department several times within the first few months of ownership and never had the issue resolved. Finally, when I took my car in for a routine oil change months after purchase, I was told that it was highly irregular to bring my car in and that I didn’t have the appropriate coverage. I was then directed back to my sales rep, who took my service plan agreement copy with him to resolve the issue and never returned it. He did resolve the oil change confusion and I did not have to pay, which was a relief and very much appreciated. When I was leaving, however, I asked for a printout of my service plan agreement and a receipt or written notice of intent to fix my windshield, to which I was told that they could not provide for either item. I will be taking my business elsewhere for the future, but appreciate my rep solving the confusion to have the oil change taken care of.
Mr. Small is amazing: he’s trustworthy, helpful, and kind. He always takes as much time as he/I need to communicate problems and repairs. We truly appreciate him!
ANTHONY IS AMAZING WAS ON POINT WITH MY VEHICLE THE SERVICE AND COMMUNICATION!!!!
Richard Small is very helpful and professional. Always happy to do business with him!
John has always been top notch!! Always comfortable bringing in my Jeep and discussing with John mine or my wife’s needs surrounding our Jeeps.
Anthony did an excellent job once again. Thank you.
Communication and service were outstanding.
Kyle always does a superb job of identifying my needs and taking care of the issues
Good service.
Gary Wonner was helpful with recommendations for future service.
Fast, easy and great service!
He is the best treat him well
Everyone did their best to determine cause and make necessary repairs as quickly as possible. Greatly appreciate.
As always, Richard is attentive, quick to respond, and always makes sure my vehicle is serviced and returned to me in a timely manner.
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