All good other than open recall with no solution.
Kyle is always so friendly and explains what’s going on with my car in an easy to understand way and I appreciate that.
Richard continually demonstrates exceptionally strong customer support as well as technical knowledge of the product. He came in at 6:30am on Saturday specifically to support us. We were impressed and touched by this effort. God bless him! Thank you Richard!
I have brought my 2015 Cherokee into your shop almost since l bought it. I am lucky enough to have Kyle Heckathorn as my advisor. I have moved further away but l will never take my Jeep any place else. I get great service and truly trust your shop. I know the work will be done well and l
Know I will get excellent service. I never worry that something will go wrong. Kyle is the main reason l continue to get my serviced there. He is polite, kind, helpful, honest and l always know the service will be excellent and as a senior citizen l never have any worries about being taken advantage of. I think Kyle should be given the employee of the year!! Thank you for your good service and honesty.
Anthony did a great job throughout the process, and I really appreciate it!
Kyle and the service team did a great job on my vehicle. I recommend Airpark Jeep to everyone I know. Thank you.
kyle might be the best service technician i have worked with in 25 years. he’s ready for a bigger role…
Kyle was great as always. Efficient and great communication.
All people were great. On taking a vehicle in for RECALL work (nothing ordinary and not fun for a consumer), and no loaners being used for such work, the very least the Dealership could do is give the vehicle a brief wash. Mine was pretty clean anyway. Still....
Anthony always goes the extra mile
Mr Gatta was very professional and helpful. He made my service appointment extremely easy and fast. He is a great addition to your staff. 100% satisfied with every interaction I had with him. Promote immediately.
Kyle was awesome. We met at 9am car was ready at 10:30am. He was personal and professional. Ty
Anthony extremely knowledgeable on the car problem and explaining in simple terms the failure mechanism of the module.
Kyle is great. He follows up as promised and is very good to work with.
Kyle Heckathorn has been our contact for several years and he is very friendly and competent. He exemplifies what a good service writer should be.
Best part of your dealership! I am still upset with the way you handled the purchase and leasing of mine and my wife’s car, but due to your lack of concern about our complaints I have realized that after this lease is up I will not be giving you my business. Kyle on the o th et hand was outstanding, maybe you should promote him to manager as the one you have doesn’t do his job
Kyle was and always has been an exceptional service advisor. He always does what he says and says what he does. He is Professional, friendly, patient, knowledgable and timely.
Anthony is always very courteous and professional. It’s obvious that he cares about his customers.
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