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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9370 reviews 71%
4 star 2747 reviews 21%
3 star 247 reviews 2%
2 star 449 reviews 3%
1 star 356 reviews 3%
Review Us
Anatoliy R.
5 out of 5
7/4/2025
Exceptional service and support.
Angela J.
5 out of 5
7/3/2025
Randy was great!
Stephen D.
4 out of 5
7/3/2025
Completed in timely fashion. I told David that I needed the car at a certain time and he did it.
Rahul S.
5 out of 5
7/2/2025
Seamless, professional and high quality service.
Kevin C.
5 out of 5
7/2/2025
Alma is friendly and super helpful.
Eric L.
4 out of 5
7/2/2025
Were able to work me Myomi busy schedule
Nhung Tuyet.
5 out of 5
7/2/2025
Awesome job
Pamela P.
5 out of 5
7/2/2025
Great service! Thank you!
Robert M.
5 out of 5
7/2/2025
I really like working with Randy. He is very courteous, professional, and knowledgeable.
Ed B.
4 out of 5
7/2/2025
There are times when someone goes above and beyond. Randy realized that this was a difficult situation for us and made sure that the work was expedited and that we were able to make a very important medical appointment.
Srinath R.
5 out of 5
7/2/2025
Randy service was outstanding!
Frederick W.
5 out of 5
7/2/2025
George was great - very friendly and helpful.
Jobelle S.
5 out of 5
7/1/2025
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Mari F.
4 out of 5
7/1/2025
Greg is one of a kind! He always greets with a warm smile and a helping hand when I show up at Lexus service He always goes the extra mile and always keeps me well. Informed of what’s going on and when my vehicle will be ready. His interpersonal and people skills are top-notch, and Lexus is lucky to have such a valuable person on their team 10 star ⭐️ service with Greg Dong !
Debra C.
5 out of 5
6/30/2025
Felt welcomed by all I came in contact with. They were courteous, very good at explaining so I understood.
Joseph G.
1 out of 5
6/30/2025
There is a fluttering sound coming from the a/c. I'd like to bring the car back in to have this checked out.
Debbie A.
4 out of 5
6/30/2025
Randy was great as always and he showed me something new on my car.
Nitin R.
4 out of 5
6/30/2025
Alma Cardenas is really on top of her act. She got me checked in and out for the service in a matter of minutes. I really appreciate her professionalism and her customer commitment. For my follow up queries, she was super prompt and ensured complete resolution. Thanks Alma ! - Nitin R
Brian K.
5 out of 5
6/30/2025
Excellent service
Nayana J.
2 out of 5
6/30/2025
Usually, the service advicer go over what will be done for a 50k service . I had specifically ask what's getting done. Not a huge deal but it would have been nice to understand what's getting done and if there were other services you had to offer.

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