Service Center

Real Reviews From Verified Customers

Zahra A.
2 out of 5
3/18/2024
The car was taken in on a Saturday. The team did their best to address the noise issue but after receiving the car within 5 minutes of driving, I noticed the noise was back. After that, the car was kept at the dealership from Saturday to Friday and the team was not able to identify the problem. We have been driving the car for a while now and can certainly notice a sound in the cabin.
S R.
5 out of 5
3/18/2024
Ben went way above and beyond to assist us with service. What an asset he is to the Putnam team !! Thank you !!
Hongfeng G.
5 out of 5
3/17/2024
Great service! Thanks!
Tianxiang C.
5 out of 5
3/17/2024
All good
Chuck T.
3 out of 5
3/17/2024
In past service my wife was told the car needed expensive items that were clearly not warranted. Further, they quoted prices that were as much as 10 times the market price for these items. It seems that when I bring the car in, these items never come up. We could be mistaken, but there appears to be an extreme bias involved.
Susan B.
5 out of 5
3/16/2024
Randy was great. He made sure that the car was done before it was promised Thank you!
Lawrence N.
5 out of 5
3/16/2024
Randy, you were great thank you for helping me
Orlando A.
5 out of 5
3/16/2024
Excellent job
George U.
5 out of 5
3/16/2024
Amazing team! They are professional, consistent and trust worthy. We wouldn’t go anyplace else. They make me love my Lexus even more! Ben is the best!’n
Brooke V.
5 out of 5
3/16/2024
Great service.
Sahar D.
5 out of 5
3/16/2024
All staffs are professional and polite. And they make the process son easy for me.
Bruce R.
5 out of 5
3/16/2024
Ok
Dewayne W.
5 out of 5
3/16/2024
Benjamin did a great job of explaining what needed to be done
Guipeng H.
5 out of 5
3/16/2024
I greatly appreciate the assistance provided by Mario and the service team. Not only the professionalism but also peace of mind. Thanks a lot!
Sharlene E.
5 out of 5
3/16/2024
Randy is very focused on giving the best care for his clients.
John Y.
1 out of 5
3/16/2024
I did not receive a call back to schedule a repair appointment that I tried to make today.
Eshetie L.
1 out of 5
3/15/2024
My multi-point vehicle inspection says my tires were balanced all around at 33 psi mileage at inspection 31435. At present mileage is 31466. Tire pressure readings are as follows: Front left/right = 39 psi Rear left = 41psi Rear right= 40psi Concerned this oversight might be repeated else where in this service appointment.
James K.
5 out of 5
3/15/2024
Great service!
Eric Y.
5 out of 5
3/15/2024
Mario was knowledgeable and kept me informed of the status of my repairs.
Philip O.
2 out of 5
3/15/2024
Issues being addressed. Question was … what service was to be done, will be back 3/19 for follow up service.

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