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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9434 reviews 71%
4 star 2765 reviews 21%
3 star 249 reviews 2%
2 star 452 reviews 3%
1 star 358 reviews 3%
Review Us
Tinwai L.
5 out of 5
7/18/2026
David Hang was friendly and provided very good services.
Rocio B.
5 out of 5
7/18/2026
Magnificent customer service Michael K ..was very professional and and explained to me what today’s service would be Thanks you
Michelle D.
5 out of 5
7/18/2026
Excellent service from the service advisor Ben Nino!
David H.
5 out of 5
7/17/2026
Another positive experience with David
Nicole M.
5 out of 5
7/17/2026
George takes great care of his customers.
Maridee H.
5 out of 5
7/17/2026
Absolutely satisfied. George is THE best!
Michael Sharilyn.
4 out of 5
7/17/2026
Putnam Lexus in Redwood City California with David Liss is our service advisor continues to amaze us with his good recommendations and excellent service.
Lori K.
5 out of 5
7/16/2026
I can't say enough about Randy's help every time I come to Lexus. He is knowledgeable and provides solid guidance. I truly appreciate it.
Linda K.
5 out of 5
7/16/2026
It was fine
Elizabeth H.
4 out of 5
7/16/2026
Ben always does a wonderful job!
Christopher C.
5 out of 5
7/16/2026
David was great.
Theresa L.
5 out of 5
7/16/2026
Always a pleasure! Excellent customer service.
Dalia Z.
1 out of 5
7/16/2026
Nobody called me to pick my car. I had to call in the morning and they didn’t have my appointment even though I had a text to confirm it. I had to talk to a supervisor to get it straightened out. Nobody called me to get update on my car either. Valet was great though.
Suhyun D.
5 out of 5
7/16/2026
Super nice person l love his service
Randall G.
4 out of 5
7/15/2026
Randy was great in having a tech person take a drive with me to identify a mysterious rattle. Found and all great. Service was fast and thorough. Always a pleasure working with Randy and Putnam Lexus.
Allan L.
5 out of 5
7/15/2026
Randy was excellent!!
Travis B.
5 out of 5
7/15/2026
Randy is and always will be the greatest service advisor I’ve ever had. I have had nine cars in the last 12 years and he is by far the standout best.
Elaine A.
5 out of 5
7/14/2026
Randy and Putnam Lexus are great! They provide quality service, are always attentive and through. Thank you!
Carder C.
4 out of 5
7/14/2026
Ben is very responsive to my maintenance needs and listens well. I always try to get his help when I’m due for maintenance.
Kim H.
5 out of 5
7/13/2026
Great service. The staff was friendly, professional, and took care of my vehicle quickly. Very satisfied with the experience

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