About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 9368 reviews 71%
4 star 2747 reviews 21%
3 star 247 reviews 2%
2 star 449 reviews 3%
1 star 355 reviews 3%
Review Us
Carol J.
4 out of 5
8/15/2025
Car received as promised Ride home was perfect Car washed much appreciated Only no time to help me relearn things on my car But asked to come back another day and ask again Overall satisfied ????
Miryam R.
5 out of 5
8/15/2025
Exelent!!!????
Rhonda G.
5 out of 5
8/15/2025
Everything was perfect
Jeanne S.
4 out of 5
8/15/2025
Michael was very kind, print, thorough, and knowledgeable: a dynamite combo. You are very lucky to have someone so invested in your success on your staff.
Bei C.
5 out of 5
8/15/2025
Good efficiency work, Nice guy !
Cheng Y.
5 out of 5
8/14/2025
Nice service.
Len H.
5 out of 5
8/14/2025
Very helpful and knowledgeable
Steve L.
5 out of 5
8/14/2025
Great service !
Kati C.
5 out of 5
8/14/2025
Good communication and very friendly
Michael J.
5 out of 5
8/14/2025
Michael was great to work with and I appreciated his help, Mike
Emma J.
2 out of 5
8/14/2025
I found a wrapped up leftover pancake in my cupholder lol
Linda C.
2 out of 5
8/14/2025
I had my struts replaced in 2022. Now I am being told the struts are "weak" and need to be replaced. I find that hard to believe and though Alma tried to address this in a letter, I have decided not to have the work done and will seek another mechanic's opinion. Alma's service is always exemplary, but I don't trust the integrity of the mechanics. I also had a battery replaced years ago and the next day the car wouldn't start. I brought it back and they said the battery was faulty. It was brand new. Another example.
Monica M.
4 out of 5
8/14/2025
Thank you for the excellent service I received today. Randy is very professional and explains everything well. I love how when I arrive. He’s always waiting with the tablet in hand ready to greet me. Check my car in keeps me abreast of the progress, and I’m always delivered a clean car.
Christina R.
3 out of 5
8/14/2025
Mike was terrific. However, when contacted by Anastasia to make the appointment I found her somewhat rude and unhelpful.
Sarah W.
5 out of 5
8/13/2025
Drop off was easy, and my car was serviced in the amount of time they quoted! Friendly and helpful staff!
Antonia S.
1 out of 5
8/13/2025
I was told that my Lexus would be ready in 2 hours.My appt was at 8:15 am, and I was notified around 1:45 pm that it was ready. I missed a very important lunch with my 95 year old aunt in Folsom Ca. I was also never notified that a loaner car was not available for me, until I arrived,I was offered an Uber, then a shuttle to pick me up at 2:10 pm. I would of appreciated a call as to the status of my car and the estimated time of completion via text message.
Suzanne T.
5 out of 5
8/13/2025
My service advisor Michael Kim was very accommodating today. He helped me with a couple of issues that I had and he was very professional. Overall, he was very happy with my experience.
Michael C.
4 out of 5
8/13/2025
Excellent service. Randy has always been consistently superb. My lexus NX 300 always perform well. Comes out of service sparkly clean. Thanks to the maintenance crew.
Jane D.
5 out of 5
8/13/2025
Randy is very helpful and congenial
Daniel H.
5 out of 5
8/13/2025
Randy provided the highest quality service throughout the entire process.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.