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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9368 reviews 71%
4 star 2747 reviews 21%
3 star 247 reviews 2%
2 star 449 reviews 3%
1 star 355 reviews 3%
Review Us
Jiayi L.
5 out of 5
8/17/2025
He is great
Ronald S.
5 out of 5
8/17/2025
Great service
Metka D.
5 out of 5
8/17/2025
exceeded all expectations
Dan B.
5 out of 5
8/17/2025
Randy is amazing. Responsive and provided great service.
Brigitte K.
5 out of 5
8/17/2025
Polite and customer service oriented. Thank you!
Rod C.
5 out of 5
8/17/2025
David is an excellent service advisor. Thank you David you’re the best!!
Sharon Y.
4 out of 5
8/17/2025
Ben is the BEST!!!
Allan L.
5 out of 5
8/16/2025
This is my first time working with DAVID. I found him to be very professional, helpful and knowledgeable. He told me exactly what was going to be done with my car and called me as soon as it was ready. The process was very professional and seamless. I look forward to working with him in the future
Jonathon L.
5 out of 5
8/16/2025
David is a great service advisor as is his Supervisor Greg. I have been a long time Customer of Putnam Lexus having my cars serviced there for over 20 years.
Vani H.
4 out of 5
8/16/2025
Thanks alma
Mary P.
5 out of 5
8/16/2025
Excellent
Mary M.
5 out of 5
8/16/2025
Outstanding, helpful service! Thanks!
Linda M.
4 out of 5
8/16/2025
Randy was right on it.
Brian S.
5 out of 5
8/16/2025
Good service
Nitin R.
4 out of 5
8/16/2025
I appreciate how Alma was prompt to provide me a cleaning service due to the dirt left behind during my car’s scheduled service. Alma definitely is an asset to Putnam. Thanks.
Mary Ann.
4 out of 5
8/16/2025
I come to Putnam Lexus because I always have the sense from Randy that his goal is to find the best fitting solution. It's a refreshing change from other places that try to up-sell. I prefer Putnam Lexus service's integrity and respect for the customer.
Mir Kourosh.
5 out of 5
8/15/2025
George has consistently provided fantastic service.
Angi S.
5 out of 5
8/15/2025
Michael kept me informed informed about the progress with the service to my car-no surprises. I respect and trust his advice. I hope to work with him again in the future.
Francis C.
5 out of 5
8/15/2025
He did well and in timely fashion. Thank you
Yvette C.
5 out of 5
8/15/2025
Excellent, and Thank You.

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