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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9368 reviews 71%
4 star 2747 reviews 21%
3 star 247 reviews 2%
2 star 449 reviews 3%
1 star 355 reviews 3%
Review Us
Lovinda B.
5 out of 5
8/23/2025
Benjamin is terrific. Straightforward, smart, professional.
Ryan O.
5 out of 5
8/23/2025
Well done
Sam G.
5 out of 5
8/23/2025
Alma was awesome!!!
Edward C.
5 out of 5
8/23/2025
Professional, informative and thorough.
Carol M.
5 out of 5
8/23/2025
Coordinated well
Mary Ann.
5 out of 5
8/23/2025
Randy is a gem. Please never let him leave :). I'll be back, and I'll continue to sing the praises of Putnam Lexus Service to any Lexus owner I meet
Hua-Fen C.
5 out of 5
8/22/2025
Excellent service. George is very nice to the customer.
Willy C.
5 out of 5
8/22/2025
last service was outstanding
Melissa S.
4 out of 5
8/22/2025
Michael was a pleasure to work with, especially in the midst of a very difficult week. When I left some of my important belongings behind in the loaner, he graciously followed up w/ me to retrieve them, and get them back to me.
Sharon T.
5 out of 5
8/22/2025
Michael was very friendly and quick with the service!
Frank B.
5 out of 5
8/22/2025
David and Randy were wonderful as always along with Service Dept counter staff
Maria H.
4 out of 5
8/22/2025
Alma is an amazing service coordinator. She remembered me from a previous appointment that I had and that made me feel important. She also was more than thorough and made sure that all my other tires and undercarriage was completely taken care of. On top of that she was on calling me and letting me know the status of my vehicle and the status of the work that needed to be done. She ordered the parts right away and made sure I had my car back the next day. She also had my car completely washed inside and out and I really appreciate that especially because I am a busy person with a busy schedule and that made it very convenient. Overall she is amazing and a bonus to have in a service center.
Morris M.
5 out of 5
8/22/2025
George is an excellent advisor, friendly, attentive and valuing customer satisfaction.
Sherri C.
5 out of 5
8/21/2025
Thx!
Maria S.
5 out of 5
8/21/2025
David always provides excellent customer service and advice. He is completely transparent and honest, and is a major reason why we continue to service our cars at Putnam Lexus.
Susan K.
5 out of 5
8/21/2025
David was most professional and provided excellent customer service. He kept us up to date on the progress of our repair. Thank you, David!
Jamie J.
5 out of 5
8/21/2025
Excellent customer service super fast. Car wash was superb. Will definitely be back again. Thank you so much.
Deanna W.
5 out of 5
8/21/2025
David Liss always provides excellent customer service. He is my favorite person at Lexus! Regards, Mrs Deanna W
Noboru T.
4 out of 5
8/21/2025
I've coming to PUTNUM LEXUS since 1991 (first lexus).
Vladislav K.
5 out of 5
8/21/2025
Thanks

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