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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9435 reviews 71%
4 star 2765 reviews 21%
3 star 249 reviews 2%
2 star 452 reviews 3%
1 star 358 reviews 3%
Review Us
Carole G.
4 out of 5
6/16/2026
Service was done on time and appropriately
Samy S.
4 out of 5
6/16/2026
Appreciate the quick turnaround in resolving an unscheduled, emergency that occurred over the weekend.
Glenn A.
4 out of 5
6/16/2026
David is a plus !!!!I would not come back unles for him. Your service leaves room for improvememt
Siddharth B.
2 out of 5
6/16/2026
Try to pedal an expensive version of the service behaved in a rushed way, even though there was no other customers there did not help with trying to repair apart and instead quoted a multi thousand dollar part just a **** experience overall trying to be sold on everything
John W.
5 out of 5
6/15/2026
Michael was professional ans was an outstanding serv adv
Hans S.
5 out of 5
6/15/2026
David provided me with a perfect service experience.
Lynne B.
4 out of 5
6/14/2026
Everything was on time, George listened and things were thoroughly completed. The loaner experience was easy and the agents at the front desk were very professional and proficient.
Robert B.
5 out of 5
6/14/2026
He is very attentive and always gets the particular job done correctly and in a timely manner. He also keeps me informed of the progress.
Tianhua X.
5 out of 5
6/13/2026
Good
Gabriel G.
4 out of 5
6/13/2026
Michael Kim is terrific!
Victor A.
5 out of 5
6/13/2026
Michael was great !
Audra B.
5 out of 5
6/13/2026
Stellar service all the way around!!
Victoria D.
4 out of 5
6/12/2026
Thank you Randy and the team at Lexus for a job well done in servicing our Lexus NX 350 for its 15000 mileage check up ! The Lexus staff were all helpful and friendly and Randy made sure that our experience was smooth and fast .
Rebecca D.
5 out of 5
6/12/2026
Ben is always super helpful and knowledgeable!
Timothy C.
5 out of 5
6/12/2026
David was super knowledgeable and did a really great job with my car and the process!
Charlene F.
4 out of 5
6/11/2026
There is nothing more Tse other than Randy is conscientious knowledgeable careful about details. Explains everything in detail and is all all around an asset to Lexus.
Tu N.
5 out of 5
6/11/2026
Fanstastic services *****
Donna W.
5 out of 5
6/11/2026
George provided excellent service as always!!
Bold A.
5 out of 5
6/11/2026
Im so happy thank you
Mayling O.
4 out of 5
6/11/2026
David Hang went out of his way to help me in finding out the warrenty coverage for my Bridgestone tire which has a bubble. I really appreciate his help even though it ended up not being covered.

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