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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9368 reviews 71%
4 star 2747 reviews 21%
3 star 247 reviews 2%
2 star 449 reviews 3%
1 star 354 reviews 3%
Review Us
Barbara C.
5 out of 5
9/19/2025
The shuttle driver who was a young man I hadn’t met before was polite and courteous!
Leslie M.
5 out of 5
9/19/2025
Great service !
Tamara P.
5 out of 5
9/19/2025
Alma is a delight. She is a real asset to your company with her wonderful, friendly demeanor, and professional service.
Dennis L.
4 out of 5
9/19/2025
Thanks for the service. I did not see any of your texts until now. Otherwise I would have replied to them.
Derek R.
4 out of 5
9/19/2025
David is awesome! Only want to work with him with I pull up to Putnum Lexus.
Robert L.
5 out of 5
9/19/2025
Ben was great
Vani G.
5 out of 5
9/19/2025
David was excellent to work with. He updated me bery promptly, described what the problem was what it entails. He is a pleasant personality and bery courteous.
James I.
4 out of 5
9/19/2025
Randy is an outstanding service rep. I learn something every time I talk with him!
Diane B.
5 out of 5
9/19/2025
Very professional and efficient
Martine H.
5 out of 5
9/18/2025
David is always helpful, and makes sure my car is well taken care of! I appreciate his help very much.
Charlie C.
5 out of 5
9/18/2025
He gave me a great deal on service. I’m happy he was my service agent.
Sharon D.
5 out of 5
9/18/2025
Seamless fast service.
Lalit B.
4 out of 5
9/18/2025
Randy has been an exceptional advisor!
Deborah S.
4 out of 5
9/17/2025
Ben is always thorough, competent and follows up when he says he will. His explanations of his initial diagnosis of issues and his patience are always appreciated. I feel like we have a partnership where he listens carefully to my recounting of problems I have encountered and that we can problem-solve together.
Barbara E.
4 out of 5
9/17/2025
Alma is my #1! Her energy, enthusiasm, and job knowledge are top of her game. She's why I keep coming back to Putnam.
Ken H.
4 out of 5
9/17/2025
After the good regular service,I asked for a tech savvy guy in sales to help me with bluetooth connectivity. There was no hesitation,and within minutes a gentleman came out to help,solving a problem I couldn't. Thank you!
Haihong S.
5 out of 5
9/17/2025
Ben is very knowledgeable and professional. My car is very clean from inside to outside and it drives much more smoother after the service.
Bhulabhai P.
4 out of 5
9/17/2025
Excellent Bhulabhai
Pressley C.
5 out of 5
9/17/2025
David made the experience simple and straightforward. He was very kind, honest, and explained things well. Was great experience and appreciated his support.
Kathleen M.
4 out of 5
9/17/2025
Our service advisor Michael Kim was not only professional in every way but also generous in providing the best advice for our 2006 Lexus IS 250. Locating the reason our car was jerking when pressing the brakes was pure genius by the service professionals and inspectors! A huge thank you. Our automobile is operating and driving smoothly!

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