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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9366 reviews 71%
4 star 2747 reviews 21%
3 star 247 reviews 2%
2 star 449 reviews 3%
1 star 354 reviews 3%
Review Us
Venous A.
5 out of 5
10/21/2025
Very good people
Jill K.
5 out of 5
10/21/2025
Great service from George!!
Chelsea C.
5 out of 5
10/21/2025
Randy was great to work with, very responsive and helpful!
Junecorazon B.
5 out of 5
10/20/2025
Excellent job.
Audrey G.
4 out of 5
10/20/2025
Excellent dealership!
Kevin M.
5 out of 5
10/20/2025
Prompt and professional service provided by the entire team.
Muoi L.
4 out of 5
10/19/2025
David was such a pleasant person to work with. He was really understanding in terms of needing to schedule maintenance to meet my needs regarding timing. Would definitely recommend working with David to others
Kavitha P.
5 out of 5
10/19/2025
Michael was very friendly and helpful
Michael D.
5 out of 5
10/19/2025
The staff was friendly, knowledgeable, and responsive. The work was done in a timely manner and the shuttle service was terrific. These folks know what they are doing!
Kerry C.
5 out of 5
10/18/2025
Quick, efficient. I did not engage with the service person much but the shuttle driver was wonderful-personable, professional, pleasant.
Lien T.
5 out of 5
10/18/2025
Alma was extra speedy, professional, and helpful all while being cheerful as well! Randy helped me answer a few questions here and there when I called so he was great also. Thank you for the excellent service at Putnam as usual!
Christina L.
5 out of 5
10/18/2025
David customer care was amazing!
Robert T.
5 out of 5
10/18/2025
Everything was easy and effecient. I really appreciate it.
Bert F.
5 out of 5
10/17/2025
Randy Solomon is friendly, helpful and did a great job.
Vir Angelo.
5 out of 5
10/17/2025
Alma is amazing when it comes to customer care.
Jose R.
5 out of 5
10/17/2025
Once again David went above and beyond…
Amy L.
5 out of 5
10/17/2025
All staff at Lexus were very efficient. I was impressed from the start.
Robert August.
4 out of 5
10/17/2025
Our service was a bit complicated because of a battery problem, we were there for about six hours. It would be nice if we had a little feedback on what was happening. Long time without any feedback on the service. Very satisfied with the overall experience.
Laramon D.
4 out of 5
10/17/2025
Michael provided excellent assistance. He made helpful suggestions and provided options that were in my best interest. At no time did he try to sell me more than I needed — instead he provided the right solution I needed. I really appreciate his professionalism and knowledge.
Georgina Y.
5 out of 5
10/17/2025
Great

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