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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9366 reviews 71%
4 star 2747 reviews 21%
3 star 247 reviews 2%
2 star 449 reviews 3%
1 star 354 reviews 3%
Review Us
Betty S.
4 out of 5
10/17/2025
George was great. The checkout guy was Meh
Ruth C.
4 out of 5
10/17/2025
Well, I filled out the service follow up when I got home and was gonna bring it in tomorrow… David Liss is over the top fantastic! He asks me what concerns I’m having and follows up on all… he makes suggestions which help and follows up on so much! I have a couple neighbors who want to go and buy a new car or a used car at LEXUS because they see how happy I am and have been since I’ve been driving a Lexus (since 2002). David is a very personable, understanding and helpful employee, and another reason I will always stick with LEXUS!
Rhonda L.
4 out of 5
10/17/2025
Randy is the absolute best!!
Roger C.
5 out of 5
10/17/2025
George did a fantastic job. He is a real asset to your operation.
Pramod P.
5 out of 5
10/16/2025
Great service and very courteous
Terry W.
5 out of 5
10/16/2025
It’s excellent customer service!
Michael Sharilyn.
5 out of 5
10/16/2025
David Liss, as always, has provided excellent service in the care and appreciated advice in our Lexus ES350 that we purchased over 10 years ago from Putnam Lexus.
Robert C.
4 out of 5
10/16/2025
George is very cordial and knows listens to your concerns and finds potential solutions or actions to take. I find him easy to work with and knowledgeable
Alex D.
5 out of 5
10/16/2025
Thanks! Issue solved, great communication. Much appreciated.
Marianne L.
5 out of 5
10/16/2025
Ben is a total professional He handled everything very quickly and well I would continue to go back to him
Ajaye H.
5 out of 5
10/16/2025
Benjamin is the best, will continue getting my car serviced even though it costs me more bc he does such an excellent job and communicated very well!
John A.
4 out of 5
10/16/2025
Everything ok
Hakan C.
5 out of 5
10/16/2025
Very helpful and taking care of me thx a lot
Terri E.
5 out of 5
10/15/2025
Mr. David and the Lexus Workers are very Professional and the Service is Outstanding! Thank you, Lexus for providing your customers with quality and courteous employees!
Wajiha T.
4 out of 5
10/15/2025
I had an excellent experience with David from Putnam Lexus during my recent car service. He made everything effortless. arranging for me to be dropped off at home and later picked up once my car was ready. When I got my car back, it was spotless and fully charged. Thank you David!
Louise P.
4 out of 5
10/15/2025
She was warm and made certain I was comfortable and informed.
Antoinette G.
5 out of 5
10/15/2025
George is a pro. Full stop.
Elisa C.
5 out of 5
10/14/2025
Michael is fantastic. looking forward to our next service!
Catherine G.
4 out of 5
10/14/2025
Thank you Michael for all your help in getting me the new battery. All is well now!
Louie G.
5 out of 5
10/13/2025
Randi always takes great care of me, thanks again, Randi!

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