About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 9358 reviews 71%
4 star 2743 reviews 21%
3 star 247 reviews 2%
2 star 449 reviews 3%
1 star 354 reviews 3%
Review Us
Kasey N.
2 out of 5
11/14/2025
Randy is great and is always professional and the service, lounge, loaner car all great. I was frustrated that a 4-hour repair turned into nearly 8 hours. I was also shocked to get a $12,000 estimate file biohazard. Doesn’t make me want to get repairs done there anytime soon. I brought my car to you originally because I thought it was going to be a warranty issue or something that may have happened after my last visit and just needed a a quick check. Once I learned it was a rat in my system. I should have taken it to my other guys. They are ex Lexus and told me it would only have taken an hour or so, and it would’ve been a fourth of the cost.
Agnieszka P.
5 out of 5
11/14/2025
I just want to say that Ben is by far the best service advisor I’ve ever worked with — even compared to my years with MINI, my mom’s Lexus, and my Jeep. His customer service is truly next-level. He always goes above and beyond, and I really trust and appreciate him. I’m also grateful for Peter and the whole team for their energy, time, and help. Thank you all so much.
Elizabeth S.
5 out of 5
11/14/2025
Great customer service
Dudley C.
4 out of 5
11/14/2025
Work done seems fine,service folks were too. Best was technician in sales section ( to whom service folks sent me) who spent 20-30 min. explaining how to reset pin and password and going over controls I hadn’t figured out. Many thanks.
Syed R.
5 out of 5
11/14/2025
Thank you
Helena C.
5 out of 5
11/14/2025
Great customer service. Best part is my service advisor, Randy Solomon. He always greets with a warm smile and love his willingness to help. Good job!
Lovinda B.
4 out of 5
11/14/2025
Benjamin is super. Clear communications, knowledgeable, professional & friendly.
Vatsana M.
5 out of 5
11/14/2025
Micheal Kim took good care of me and any concerns I had. He was attentive and understanding of what I needed done to my car.
Hafan Y.
5 out of 5
11/14/2025
Michael kept his promise of finishing the service and recall within 3hrs. Team did great and my car is squeaky clean. Thank you!
Jeffrey T.
5 out of 5
11/14/2025
He was fantastic!
Catherine Y.
4 out of 5
11/13/2025
David pays great attention to details for his clients. He noticed that I didn’t get my 40k miles service which the other advisor didn’t tell me. I am very grateful to David for that and also for giving me a 20% discount. It really helped me out financially, especially tin this day and age.
Jon S.
5 out of 5
11/13/2025
My experience was smooth and easy
Sarah W.
5 out of 5
11/13/2025
Helpful and friendly service staff! Easy loaner car process and I got my car back very quickly!
Pamela C.
5 out of 5
11/12/2025
Service was great
Chris M.
5 out of 5
11/12/2025
Pleasant experience as always
Bruce G.
5 out of 5
11/12/2025
David was efficient, kind, detailed and very professional. Thank you!
Joyce N.
1 out of 5
11/12/2025
I was texted on 11/5 about my car being completed at 11:34am. I was at work. I returned it the next day on 11/6… I looked at my credit card statement today and saw that I was charged for $165. I did not receive a receipt for this. No one spoke to me about it. You guys just charge customers cards without talking to them.. also my service representative tried to charge me for my oil change when I have bought the maintenance package.
Linda C.
5 out of 5
11/12/2025
It was a job well done. Thank you, Ben.
Jeffrey T.
5 out of 5
11/12/2025
Called muliple times to keep me informed. Ben was understanding and very professional!!!
Stephanie E.
5 out of 5
11/12/2025
The best per usual!

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.