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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9435 reviews 71%
4 star 2765 reviews 21%
3 star 249 reviews 2%
2 star 452 reviews 3%
1 star 358 reviews 3%
Review Us
Mark C.
5 out of 5
7/1/2026
Randy is a great professional.
Winnie C.
5 out of 5
7/1/2026
Great customer service from David.
Robert B.
5 out of 5
7/1/2026
David Hang did his usual great job!
Jeannine K.
5 out of 5
7/1/2026
Professional and timely, appreciate everyone at Lexus
Mary Anna.
5 out of 5
7/1/2026
Putnam Lexus if fortunate to have David Liss as a service advisor David has assisted me over several years and it is a pleasure to work with him as he is knowledgeable, courteous, listens to the client and carries through on the job. I would recommend David Liss to all Lexus clients.
Ming Y.
5 out of 5
7/1/2026
David is very patient about my concerns and he was very helpful.
Angelica C.
5 out of 5
6/30/2026
Everyone at Putnam Lexus Service was extremely professional and attentive to servicing my car, to answering my questions. I would give them 5 out of 5 stars!!!
David L.
5 out of 5
6/30/2026
Great experience like always.
Robin M.
5 out of 5
6/30/2026
Michael Kim is exemplary at his career with Lexus. Makes my transactions super easy and a pleasurable experience. My best, Robin M
Bassam N.
5 out of 5
6/29/2026
Very satisfying service and a great customer experience
Han-Soo K.
4 out of 5
6/28/2026
Amy has updated me with daily progress, that I experienced first time from car dealership! Salesman Luan also was great!
Tara A.
4 out of 5
6/26/2026
George and the Lexus team took very good care of me. I hadn't planned on needing service but with a nail in my tire, I showed up unexpectedly on Monday morning. George fit me in and was able to expertly handle the problem. I appreciate it!
Rosalie M.
5 out of 5
6/26/2026
As always George went above and beyond. What was a scary experience he walked me through with insurance and kept in constant contact with updates. I know when I bring my car into service with George I am always in good hands.
Therese W.
5 out of 5
6/26/2026
Randy Solomon was fantastic: patient , knowledgeable, gave solid, practical advice, knew the history of my car and our long-time family relationship there, and was outstanding. All other staff were excellent. I especially enjoyed the representatives at the front desk. The gentlemen helping me w the rental car were great too. Thank you.
Kurtis W.
5 out of 5
6/26/2026
Randy handled my service reservation. He was friendly and professional. Service was done very quickly. Front desk ladies were also friendly and courteous.
Sarah-Jane G.
4 out of 5
6/26/2026
I want to recognize Randy Solomon for the excellent service he provided when I brought my car in for a foul smell in my vents. He took the time to answer all of my questions and concerns with honesty and clarity, which made a real difference in my experience. His professionalism and friendly approach made me feel valued and respected. He provided timely status updates which I greatly appreciated. I will continue to bring back my car to this dealership for service. Thank you, Randy!
Rogelia M.
5 out of 5
6/26/2026
Great job!
David M.
5 out of 5
6/26/2026
Thank you George.
Inc. M.
5 out of 5
6/26/2026
Ben provided quick and efficient check-in. I very much appreciated his courtesies. My thanks to Ben.
Brian K.
5 out of 5
6/25/2026
Many Thanks

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