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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9446 reviews 71%
4 star 2767 reviews 21%
3 star 249 reviews 2%
2 star 452 reviews 3%
1 star 358 reviews 3%
Review Us
Janet H.
5 out of 5
4/27/2023
Fred did a great job keeping me apprised on how my car was doing.
Maria G.
4 out of 5
4/27/2023
Will go back to get found issues fix. Thanks for the service!
Lahouari A.
5 out of 5
4/27/2023
Best customer service, ever! Thank you.
Florence A.
5 out of 5
4/27/2023
Super
Michael J.
4 out of 5
4/26/2023
Alma is not only a bundle of energy, she is also very detailed and always stays in touch, great to work with....
Debbi P.
4 out of 5
4/26/2023
Mario is the best. He always goes the extra mile for me. Now that my car is no longer under warranty I continue to bring it to Lexus because of him!
Catherine A.
1 out of 5
4/26/2023
Alma was great. However, when I received the recommended corrections, I was a little surprised to see words like “busted and seeping grease” this car was purchased by you brand new and has been serviced by you twice a year for the last 12 years and only has 80,000 miles but the recommended corrections were almost $13,000.!! Agreed front tires, and rear brakes need replacing, but as far as “busted” or leaky grease I’m not sure exactly what your technician means. You guys should’ve told me sooner about 13k$ in corrections
Audrey M.
5 out of 5
4/26/2023
Excellent job.
Mary Anna.
5 out of 5
4/26/2023
Fred Young is an asset to your Company. You are fortunate to have him on your staff. All other employees with whom I had contact were pleasant and helpful as well. Mary Anna M
Teresa G.
5 out of 5
4/26/2023
Very friendly and efficient. Thanks
Zachary S.
4 out of 5
4/25/2023
Randy Solomon is the best at Putnam Lexus.
Julie N.
4 out of 5
4/24/2023
Mario goes above and beyond! Very happy with my service.
Umber M.
5 out of 5
4/24/2023
Thank you!
Bruno E.
5 out of 5
4/24/2023
Great care and concerns of our needs was shown
Jennifer C.
4 out of 5
4/23/2023
Randall is always extremely helpful and knowledgeable each time I have brought my car in to Putnam. I appreciate him taking his time to listen to my concerns and addressing each issue with a possible solution. Randall makes the service experience an easy one.
Kuanghui L.
5 out of 5
4/23/2023
Excellent service received
Wayne Y.
5 out of 5
4/23/2023
Fred was great. He demonstrated that he wanted to make sure that the work done on my car was done and tested thoroughly. He also made adjustments to the invoice that pleased me.
Jose R.
5 out of 5
4/23/2023
David always provide outstanding service time after time
Kanjana C.
5 out of 5
4/23/2023
Everything very good
Bill P.
5 out of 5
4/23/2023
Thank you , Randy

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