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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9446 reviews 71%
4 star 2767 reviews 21%
3 star 249 reviews 2%
2 star 452 reviews 3%
1 star 358 reviews 3%
Review Us
Stephen D.
5 out of 5
5/17/2023
Excellent service as always
YULIYA B.
5 out of 5
5/17/2023
David and the team exceeded all expectations. Great service!
Micheal B.
4 out of 5
5/17/2023
Ready well before promised!
Kimiko S.
5 out of 5
5/17/2023
Mario was very friendly and helpful. He answered all the question I asked him.
Andrea H.
1 out of 5
5/17/2023
Electronic settings were not put back to original settings. Of course, there are MANY setting/electronics in this car.
Khalil K.
5 out of 5
5/17/2023
Great service and service advisor. Timely and perfect. Thank you George ????
Patrick T.
4 out of 5
5/16/2023
????????????
Viseth S.
5 out of 5
5/15/2023
Randall Solomon should get a raise hes out done himself every single time I'm there
Karen B.
5 out of 5
5/14/2023
Thank you for continuing to service our Lexus vehicles in an extremely professional manner…it truly is appreciated by the Brandenburg Family!
Shahla R.
5 out of 5
5/14/2023
Fred was extremely professional and helpful. His focus on customer service was very refreshing. Thanks Fred and Putnam Lexus Shahla R
Elizabeth D.
5 out of 5
5/14/2023
Alma was excellent.
Minha H.
1 out of 5
5/14/2023
Arranged Uber did not come. No phone call. No follow up. Payment took 20 minutes since the agents were not familiar with the machine. Alma was not there to take care of anything.
Marilyn A.
5 out of 5
5/14/2023
Lexus service is perfection!
Thomas R.
5 out of 5
5/14/2023
Great job once again.
Omar V.
5 out of 5
5/14/2023
Randy was amazing
Arefa H.
2 out of 5
5/13/2023
I took Lexus luxury care plan paid huge extra amount & you guys told me that I don’t have a washing plan in my service, Really? Not washed under the hood Mats are not washed 0 star for this.
Nicholas F.
4 out of 5
5/13/2023
Everything done as promised
Dennis G.
5 out of 5
5/13/2023
As always, the service department was great! Not only did they take care of my car, but they took care of me as well. Thank you!
Parna P.
5 out of 5
5/13/2023
I appreciate the courteous treatment and the care involved during my recent service visit.
Eileen D.
5 out of 5
5/13/2023
Mario is friendly, efficient,and answered all our questions thoroughly. The Customer Service desk also courteous and efficient.

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