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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9436 reviews 71%
4 star 2767 reviews 21%
3 star 249 reviews 2%
2 star 452 reviews 3%
1 star 358 reviews 3%
Review Us
Craig O.
5 out of 5
7/30/2023
David went above and beyond with respect to this service. Very customer focused! Very professional! I was very satisfied!
Pauline B.
5 out of 5
7/30/2023
I was very satisfied with Mr Liss’s service, very welcoming , helpful and professional.
Guilson P.
5 out of 5
7/30/2023
David was great and explained everything about the service.
Jana A.
5 out of 5
7/29/2023
Randy is awesome!!
Johanna T.
5 out of 5
7/29/2023
David and the rest of the staff were professional and provided excellent service. Thank you!
Paul M.
5 out of 5
7/29/2023
Ben was clear about everything and very helpful
Mimi S.
5 out of 5
7/29/2023
Everybody’s there was a crane from service to loaner vehicle service advisor. Everybody was wonderful I’ll give you guys a 10+
Xinchun X.
5 out of 5
7/29/2023
Great service!
Austin L.
4 out of 5
7/29/2023
David Liss is my favorite advisor. I specifically ask for him at every visit - He is genuine, straightforward, and very easy to work with. As a recurring client, I’d fully recommend to him to any other visiting or long-term customer to Putnam Lexus.
David K.
4 out of 5
7/29/2023
Alma was great! I was not happy about waiting 45 minutes for a loaner car especially when other people who came after me gat their loaner before me,
Marcos R.
5 out of 5
7/29/2023
Thank you so much! Great experience
Susan B.
5 out of 5
7/29/2023
Ben was very professional and knowledgeable. He was also very personable. I’m so thankful he was my advisor.
Maribel M.
5 out of 5
7/29/2023
I want to thank Fred for his persistence with my car insurance, they definitely did not make it easy. Fred did such an incredible job reaching out and really working hard to get this work done. Thank you
Xinchun X.
5 out of 5
7/29/2023
Great service!
Brian C.
5 out of 5
7/29/2023
David was great!
Diane R.
2 out of 5
7/29/2023
The issue is too lengthy to comment. I would like to speak to Greg the Service Manager.
Hakan C.
5 out of 5
7/29/2023
Fred is a very good communicater and very helpful he really helped me alot
Sanjay M.
4 out of 5
7/28/2023
Alma is probably the BEST customer service individual I've ever met! Knowledgeable, kind and a kindred spirit. Putnam service center is immensely LUCKY to have her. Thank you Alma.
James C.
5 out of 5
7/28/2023
Thanks
Geoffrey W.
1 out of 5
7/28/2023
Why did it take 2 visits for. My maintenance I waited almost 5 hours total

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