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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9435 reviews 71%
4 star 2765 reviews 21%
3 star 249 reviews 2%
2 star 452 reviews 3%
1 star 358 reviews 3%
Review Us
Dori B.
1 out of 5
8/6/2023
It appears that my tires needed replacement in the front. It would be nice to have known this prior to me picking it up and I would’ve had you replace the tires in redo my brakes.
Darlene H.
5 out of 5
8/6/2023
George was the first advisor I had since Greg was promoted! He did an excellent job keeping me informed every step of the way. I have every confidence in his recommendations. Great service as always!
Janet R.
5 out of 5
8/6/2023
George was very efficient and professional. A joy to work with.
David J.
5 out of 5
8/5/2023
Awesome job like always.
Alicia M.
4 out of 5
8/5/2023
We were discussing on our way home how happy we are that we bought our Lexus from Putnam . Everyone is polite , professional and kind .
Mondee B.
5 out of 5
8/5/2023
Randy was very helpfully, professional & supportive. One of best services I’ve received.
Jason S.
5 out of 5
8/5/2023
George was great! He clearly went over the work that was to be performed on our vehicle, provided updates while the work was being done, went over the work that was done when we picked up the vehicle.
Gail B.
5 out of 5
8/5/2023
Very helpful
Karyne C.
5 out of 5
8/5/2023
Ben had FAB communication with me! He was very professional, knowledgeable and a FAB asset to the Lexus service team! I will look forward to the pleasure of doing business with him in the future! A zillion thanks yo Ben for being so helpful with my service needs! Regards, Karyne C
Tiantian L.
3 out of 5
8/4/2023
The service is very good, the oil leakage problem of the boot oil seal has not been repaired, please tell me how to fix the oil leakage problem of the boot oil seal?
Anne S.
5 out of 5
8/4/2023
Randy was absolutely superb. Not only is he extremely knowledgeable, but he was also extremely helpful. I dumb dumb on't think you could have a better service provider
Jacob M.
5 out of 5
8/4/2023
I am very satisfied with the service that the service advisor Mr Salomon Provided I was very professional . He did deliver what he promised Thank you
James D.
5 out of 5
8/4/2023
Very efficient
Debra W.
5 out of 5
8/4/2023
Car was serviced within promised window, staff were friendly & professional. 5 out of 5 stars ?? ????????. Enjoyed waiting room & appreciated my car being washed & vacuumed, thank you for the great service! Debra
Larry K.
4 out of 5
8/4/2023
Very outgoing; wanted to take care of all details. We decided that I needed some tech expert to work with some complicated issues l
Michael J.
5 out of 5
8/4/2023
George kept me up to date on all phases of my car’s service. Excellent to work with..
Cecilia P.
5 out of 5
8/4/2023
Excellent service!
Mimi S.
5 out of 5
8/4/2023
Everyone was great
John L.
4 out of 5
8/3/2023
George was very nice when I went to him because I thought someone had put a sticker on my side window. With just the right amount of humor he pointed out I was trying to take home the wrong car! We’ll played!
Rodney S.
4 out of 5
8/3/2023
My Lexus had a 30k mile tune up, plus 2 trim items needed attention. George saw to it that everything was taken care of, and he explained what had been done when I picked up the car. He did a great job in customer service. I give him an A+.

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