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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9435 reviews 71%
4 star 2765 reviews 21%
3 star 249 reviews 2%
2 star 452 reviews 3%
1 star 358 reviews 3%
Review Us
Rhonda W.
5 out of 5
8/17/2023
David Liss was great!
Stephanie M.
5 out of 5
8/17/2023
Benjamin is great! Very communicative and customer focused.
Jean C.
5 out of 5
8/17/2023
Thank you for the great service!
Jose T.
5 out of 5
8/16/2023
Good attention and crevice
Sandra L.
5 out of 5
8/16/2023
Alma was wonderful!! She was helpful, informative, thorough, and acted very timely to my schedule. Thank her for me! Thank you! Sandra
Stuart S.
5 out of 5
8/16/2023
Superb service. Very satisfied, thank you. Stuart
Debra S.
4 out of 5
8/16/2023
Randall was prompt and courteous, he even showed me a feature on my key fob that I wasn’t aware of.
Steven S.
5 out of 5
8/16/2023
Randy was excellent. Highly efficient and quite knowledgeable and extremely helpful. It was like having our own private concierge although for a brief period of time.
Katherine S.
4 out of 5
8/16/2023
David did a great job of explaining everything to me and everything went very smoothly. He also did a great job of anticipating some scheduling challenges and notified me so that delays could be avoided.
David L.
5 out of 5
8/16/2023
Alma is fantastic. This is the best service center I have experienced in all my years of car ownership. Thank you
Jocelyn W.
4 out of 5
8/16/2023
All of the people I met were very professional and courteous. The waiting area is comfortable and the WiFi connection seamless enabling me to be productive while I waited. The car was clean and perfect when the repair was complete. Thank you
Keith V.
4 out of 5
8/14/2023
Very happy with George and his follow up.
Carlos A.
5 out of 5
8/13/2023
Alma is a true asset at Putnam Lexus. She makes every step of the process simple and pain free. Thank you Alma.
Dennis K.
5 out of 5
8/13/2023
Ben and Greg were great, communicative, kept us apprised of status. Thank you.
Peter C.
5 out of 5
8/13/2023
Great service as always from Fred and from Kaley at the cashiers desk.
Bruno E.
5 out of 5
8/13/2023
Couldn’t have been any better. Randy was a pleasure to deal with. The uber ride. Home was a nice touch eliminating s lengthy wait.
Edmond K.
5 out of 5
8/13/2023
Mario and team did a great job!! I am very happy with the service and care i received.
Jane M.
5 out of 5
8/13/2023
Available, flexible, understanding, and professional
Monica M.
4 out of 5
8/13/2023
I will be giving all high marks on the survey that comes from the manufacture. My service advisor always does a wonderful job at delivering superior customer service.
Kelly L.
5 out of 5
8/13/2023
Keep up the good work that you do!

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