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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9435 reviews 71%
4 star 2765 reviews 21%
3 star 249 reviews 2%
2 star 452 reviews 3%
1 star 358 reviews 3%
Review Us
Mahnaz K.
5 out of 5
8/23/2023
Very professional and hunest
John M.
4 out of 5
8/23/2023
We were very happy with our service as always. Appreciate the car wash too. If anything, I wish the brakes were described a little better – I mean the wear and tear on them. Thank you!
Linda K.
4 out of 5
8/21/2023
??????
Sharon G.
2 out of 5
8/21/2023
Mario and the service team were awesome to work with as usual, but the primary reason for bringing my car in was not addressed. They attempted to fix a broken piece with double sided tape instead of ordering the replacement. It was fun driving the loaner UX, but I’m not thrilled about having to coordinate another visit.
Jeffrey G.
5 out of 5
8/21/2023
Randy was exceptionally helpful, courteous, respectful and kind! Thank you Randy!!!
Susan M.
5 out of 5
8/20/2023
Randy was terrific! He took care of everything with ease!
Susan S.
2 out of 5
8/20/2023
I don’t want to work with him again. He exhibited poor boundaries and poor communication.
Ralph T.
5 out of 5
8/20/2023
Convenient times, Quick completion, frequent updates
Jessica T.
5 out of 5
8/20/2023
Excellent service - fast, appreciated the communication, and easy check-in and check-out.
Tianjiang W.
1 out of 5
8/20/2023
1.took long time for maintenance, over 3 hours 2. No explanation for findings
Patricia F.
5 out of 5
8/19/2023
Very good, I’m satisfied.
Dejuan R.
4 out of 5
8/19/2023
Ben is a great guy and communicates very well. Putnam Lexus is lucky to have him on the team.
Gregory M.
5 out of 5
8/19/2023
Ben did a great job of taking care of me and my car.
Meng C.
5 out of 5
8/19/2023
Attentive and accommodating services by everyone!
Nicholas H.
5 out of 5
8/18/2023
Survey completed
Judy S.
5 out of 5
8/18/2023
She was very informative and kept me informed regarding my car and any questions or concerns
Patricia P.
4 out of 5
8/18/2023
I was impressed with Ben’s professional attitude He listened to my concerns - and explained to me what had been done after the service When I picked up the car - he walked me out to the car - and did not just point to hit Excellent service I will ask for him when I come in for my next service
Julie S.
5 out of 5
8/18/2023
Alma was amazing. I’m so happy with everything she did.
Rodrick S.
5 out of 5
8/18/2023
Great service!
Yufeng H.
5 out of 5
8/17/2023
Great experience

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