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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9426 reviews 71%
4 star 2764 reviews 21%
3 star 249 reviews 2%
2 star 452 reviews 3%
1 star 358 reviews 3%
Review Us
Kamran K.
5 out of 5
10/6/2023
Ben has always been very gracious and helpful. I enjoy working with him. Thanks Ben.
Sara M.
5 out of 5
10/6/2023
Alma’s customer service was superb!
Jenifer T.
5 out of 5
10/5/2023
Ben was wonderful. He kept in touch woth me, carefully explained everything, and even arranged for me to get a loaner when they was more work to be done Tham anticipated. The other members of the team were equally great. I will only go to Putnam lexus in RWC!!
Parvis M.
5 out of 5
10/5/2023
Thanks for making the process so nice and hassle free .specially the payment part and the loner car program.
Donald W.
4 out of 5
10/5/2023
Yes, I very much trust David to follow through and make sure things are right! Like I said, he is a great representative for Putnam Lexus!
Michael O.
5 out of 5
10/5/2023
Ben was excellent
Steve P.
5 out of 5
10/5/2023
Alma is really pleasant and very helpful. She really works hard to make sure the customer is satisfied.
Mona R.
4 out of 5
10/5/2023
The technician address the problem quickly. And I got the car back on time when they promised. Excellent communication with the customer, and explained clearly what we expect.
Marc N.
5 out of 5
10/5/2023
Very professional; very client oriented. Looking forward to the survey.
Susan W.
5 out of 5
10/5/2023
Everything was great, attentive service personal, timely service, and easy loaner car pick up and delivery.
Gricelda N.
5 out of 5
10/5/2023
Very respectful and kind.
Ann T.
5 out of 5
10/5/2023
excellent service and interaction with George
Andrea H.
5 out of 5
10/5/2023
Lexus customer service is always attentive, efficient and an overall pleasant experience.
Heriberto G.
5 out of 5
10/5/2023
She was great and berry helpful thanks Alma see you in 6 months
Catharine M.
5 out of 5
10/5/2023
David is always so courteous and helpful. His communication is A+ and I always request him when I make a service appointment.
Vergence M.
4 out of 5
10/5/2023
All the as done very well except for the trunk It was not completely vacuumed. Thank you
Robyn M.
5 out of 5
10/4/2023
David was an absolute pleasure to work with. Very professional, communicated effectively and provided valuable information. I will be asking for David to help me with all my Lexus needs in the future.
Minmin W.
4 out of 5
10/4/2023
Ben is the best.
Julianna S.
5 out of 5
10/3/2023
Great job. Very prompt and on it.
Andrew W.
4 out of 5
10/3/2023
Dave went above and beyond to get my car ready in time for a trip to Tahoe. Thanks, Dave!

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