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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9420 reviews 71%
4 star 2762 reviews 21%
3 star 249 reviews 2%
2 star 452 reviews 3%
1 star 357 reviews 3%
Review Us
Rocio B.
5 out of 5
11/3/2023
Very nice costumer service Randy is the best
Kelly C.
5 out of 5
11/3/2023
David is always very helpful and pleasant to work with.
Barbara K.
5 out of 5
11/3/2023
My thanks to Ben for expediting my car service. Girls at the service desk were great!
Thierry S.
5 out of 5
11/3/2023
Fast, efficient, and friendly service
Linda C.
5 out of 5
11/3/2023
She was excellent
David A.
5 out of 5
11/3/2023
Really liked David A
Vinay M.
2 out of 5
11/3/2023
I’ve been coming to Putnam for 7 or so years now, and usually find the experience great. I usually find Ben great as well. Yesterday was slightly less great, Ben did seem overly busy or distracted, but the car wasn’t vacuumed this time, I had requested 2 psi added to the tires, but don’t believe either occurred. Usually Ben would walk me through the inspection, talking about the brake pads and tire thread, but not this time. The problem with missing these visible things (vacuuming), puts doubts into the thoroughness of the rest of the work. Frankly, overall, I like Ben and the service, but was slightly disappointed this time
Theresa C.
5 out of 5
11/3/2023
George is awesome. Always so nice and accommodating. Thanks so much!
Beth S.
4 out of 5
11/3/2023
Great and detailed service. Always appreciate the servicing.
Janet N.
5 out of 5
11/3/2023
He was very nice and explained all charges
Kong W.
5 out of 5
11/3/2023
Excellent service and very professional
Jose D.
4 out of 5
11/3/2023
She is the greatest
Eleanor M.
5 out of 5
11/3/2023
Thank you Randy. I appreciate your valuable help.
Veena K.
4 out of 5
11/3/2023
Mario is a very experienced as far as car maintenance goes. He explained every bit of stuff regarding my car. I am very satisfied with the service he provided. Most of all I requested for a discount and he gladly gave. Thank you Mario and keep up your good work.
Loren S.
5 out of 5
11/3/2023
Excellent service as usual.
Darlene P.
5 out of 5
11/2/2023
Alma is amazing. Bent over backwards to make sure I was satisfied. She deserves a raise’
Debra J.
4 out of 5
11/2/2023
Mario is fabulous
Lynn H.
5 out of 5
11/2/2023
Randy is the best service advisor I’ve had since buying my Lexus in 2013!
Nanette D.
4 out of 5
11/2/2023
Always superb
Rachael P.
5 out of 5
11/2/2023
Beyond excellent. I would use impeccable. Thank you

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