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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9419 reviews 71%
4 star 2761 reviews 21%
3 star 249 reviews 2%
2 star 452 reviews 3%
1 star 357 reviews 3%
Review Us
Linda A.
3 out of 5
12/21/2023
Not completely satisfied. Due to low staff available, it took 5 hours to complete my car servicing instead of the promised 3 hours.
Heather R.
5 out of 5
12/21/2023
Thank you!
Pamela S.
5 out of 5
12/21/2023
Randy was very professional, helpful, listened to everything. He was a good communicator. Thank you, Pamela S
John N.
4 out of 5
12/21/2023
Did all he could to take care of me.
Julia C.
5 out of 5
12/21/2023
Very satisfied,, George.
Laureen C.
5 out of 5
12/21/2023
Thank you ! Always appreciate Randy’s help! Laurie Catalano
George M.
5 out of 5
12/20/2023
Alma was very helpful. The work took longer than expected and she made sure I was satisfied when it was time to leave. Thank you
Vera G.
5 out of 5
12/20/2023
Time and again you can count on David’s attention to detail & resourcefulness. His dedication to customer service and responsiveness is to be commended. Thanks
Judi B.
4 out of 5
12/20/2023
Randy is the best advisor!
Ann K.
5 out of 5
12/20/2023
Efficient service and very pleasant staff, thank you!!
Michael M.
5 out of 5
12/20/2023
Always great service and response to inquiries.
Naum S.
4 out of 5
12/20/2023
It’s a pleasure to have business with Mario and probably he is the reason that I’m still with Putnam. However the prices are unreasonably high…
Shivan P.
5 out of 5
12/19/2023
Alma is great! She is communicative and a pleasure to work with. Thank you Alma!
Josephine P.
5 out of 5
12/17/2023
Randy was outstanding and provided the BEST service.
Jian C.
4 out of 5
12/17/2023
Ben rocks! He has helped me many times and is awesome every time. In my view, absolutely stellar service provided by Ben! His professionalism, knowledge, and genuine care for customers truly set the bar high. Ben went above and beyond to ensure a seamless experience throughout my service appointment. His attention to detail, prompt communication, and willingness to address all my concerns showcased his dedication to customer satisfaction. He made the entire process smooth and effortless. I highly commend Ben for his exceptional service and commendable attitude. Without a doubt, a five-star rating for his outstanding representation of Lexus service!
Quang U.
5 out of 5
12/17/2023
Mario was friendly, andhe provided excellent service to meet my need.
Anna K.
5 out of 5
12/17/2023
Excellent Customer service
Shirley R.
5 out of 5
12/17/2023
Mario was very helpful. And took care of my car. Very professional.
Elizabeth P.
5 out of 5
12/17/2023
Mario was great! Thanks
Niraj N.
5 out of 5
12/17/2023
Mario is a great partner and very helpful.

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