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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9419 reviews 71%
4 star 2761 reviews 21%
3 star 249 reviews 2%
2 star 452 reviews 3%
1 star 357 reviews 3%
Review Us
James S.
5 out of 5
1/4/2024
Very complete, professional, friendly.
William B.
5 out of 5
1/4/2024
David did a good job.
Charmaine E.
5 out of 5
1/4/2024
Very pleasant, attending to everything I needed.
Kristin B.
2 out of 5
1/3/2024
Team very nice but problem not solved and I will need to return
Chiming Y.
5 out of 5
1/3/2024
David is polite, patient and attentive. He kept me updated throughout the service. Technician Peter was courteous and he efficiently acknowledged what service was needed.
Kyle H.
5 out of 5
1/1/2024
David and team have done a fantastic job, he is also very good will follow ups and keeping me updated. I feel in good hands and will come back to Putnam because of David
Lynn Y.
5 out of 5
12/31/2023
George gave me excellent service: greeted me on time, explained the service and charges for each thing and followed up every step of the way until service was completed and my car was ready for pick-up. Thank you!
Alexander A.
5 out of 5
12/31/2023
great
Marina L.
5 out of 5
12/31/2023
Mario is my favorite service advisor. He is courteous and helpful
Kimberly H.
5 out of 5
12/31/2023
David Liss is great. Always beyond amazing customer service. An amazing experience every time
Jone L.
5 out of 5
12/31/2023
I worked with Fred over the past couple of years, but he left Lexus. First time working with George and he was great. Very friendly, thorough, and took care of all my issues. Thank you!
Linda K.
2 out of 5
12/30/2023
Service is amazing but, it would be nice if you reminded the clients about returning the Putnam vehicles to the gas level at which it was loaned when employees contact them whentheir car is ready for pick up. Less hassle for you, too.
Robin S.
5 out of 5
12/30/2023
Randy was terrific and so was Kayla
Yingchi M.
5 out of 5
12/30/2023
I’m very happy and thankful to the Service Manager Greg Dong for his professionalism and leadership in managing the Department. I am also thankful to Advisor Mario for his professionalism, advice in taking good care for my car. I am thankful to the technician for having done the proper and professional job in maintaining my car well. Very pleased with your Service team for having done a great job to my car! Happy New Year to you all!
Donald W.
4 out of 5
12/30/2023
Sounds good!
Sandra S.
5 out of 5
12/30/2023
very good
Mae A.
5 out of 5
12/30/2023
I’m happy with the service
Leon K.
4 out of 5
12/29/2023
You folks are the best in the business, I couldn’t be happier Thank you Leon
Vanessa B.
5 out of 5
12/29/2023
Great communication.
David B.
5 out of 5
12/29/2023
Great and quick service!

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