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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9329 reviews 71%
4 star 2729 reviews 21%
3 star 246 reviews 2%
2 star 447 reviews 3%
1 star 352 reviews 3%
Review Us
Linda A.
5 out of 5
2/12/2026
Ben did an excellent job of communicating with me. I was very happy that my car was done much earlier than expected.
Miranda K.
5 out of 5
2/12/2026
Best service advisor ever!
Jacob M.
5 out of 5
2/12/2026
The service writer was Randy He was very professionally, they might need to repair the car and I’m very happy with his service. Thank you for having a good people working for you
Patricia M.
5 out of 5
2/12/2026
Pleasant, professional, able to explain results of service, flexible with when I needed to pick the car up. As a rating, I give her 10/10+
Helen C.
5 out of 5
2/12/2026
Nice people, and very helpful/knowledgeable
Paul G.
5 out of 5
2/12/2026
Service excellent. No need for surveys.
Norma M.
5 out of 5
2/11/2026
Randy was wonderful. I love working with him.
Joseph T.
3 out of 5
2/11/2026
No follow up from service advisor
Alicia B.
5 out of 5
2/11/2026
I would like to change to Etta as my service contact
Carlo C.
5 out of 5
2/10/2026
Good
Ahmad W.
4 out of 5
2/9/2026
David is AWESOME
Jesus H.
5 out of 5
2/8/2026
Working with David was easy and stress free, I appreciate his explaining of what they were going to work on.
Lu L.
2 out of 5
2/8/2026
There was a mix up with the paper work that caused a great confusion about the history of service records. A little more attention to the details will be highly appreciated in the future
Claudia C.
5 out of 5
2/8/2026
Excellent service and thank you! I
Anna S.
5 out of 5
2/8/2026
Thanks for your service!
Timothy F.
5 out of 5
2/7/2026
Randy and James were great! Thank you!
Nathan L.
5 out of 5
2/7/2026
Excellent service, good customer services.
Lori B.
4 out of 5
2/7/2026
I am so pleased with the service at Putnam Lexus. Benjamin went above and beyond to get my vehicle repaired. He was very knowledgeable and professional. You don’t find that kind of service anymore. Lexus is lucky to have such a great employee. Thank you Benjamin Nino!
Caryn K.
5 out of 5
2/7/2026
Prompt service and even finished the service ahead of schedule.
Esperanza J.
5 out of 5
2/6/2026
Great service!

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