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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9417 reviews 71%
4 star 2759 reviews 21%
3 star 249 reviews 2%
2 star 452 reviews 3%
1 star 357 reviews 3%
Review Us
Mina T.
5 out of 5
2/1/2024
Mario constantly update me on the status of the repair of my car from the day I dropped it off. He is great!
Diane F.
4 out of 5
2/1/2024
I purchased my vehicle from Putnam because of the very fine reputation of your service department Today when I picked up my car there was no power but your staff was all there with big smiles and wanting to be helpful My car was rapidly repaired You are fabulous!!!
Andrea B.
5 out of 5
2/1/2024
Service was Excellent!
Mary F.
4 out of 5
1/31/2024
David has been diligent in trying to resolve the issue with my car. He has been keeping me updated . I appreciate it.
Joann C.
5 out of 5
1/31/2024
Very nice , friendly and honest people .
Barbara C.
5 out of 5
1/31/2024
David was very kind, and very professional. It was a pleasure dealing with him. Also, thank you. For the rides back and forth to your dealership. It was so helpful.
Michael B.
5 out of 5
1/31/2024
Efficient, courteous service. Great job of keeping me informed of the progress. See you again next year!
Diana Y.
5 out of 5
1/31/2024
Very efficient, friendly staff. Easy to make appt 24/7. Great to have a choice of a loaner or be given home. Great updates. Thank you! Diana
Kelly B.
5 out of 5
1/31/2024
David was great. He kept me informed on my car and worked with my insurance. The service team is great at Putnam.
Cheryl E.
5 out of 5
1/31/2024
Good information on vehicle. Service done in a timely manner
Carol R.
5 out of 5
1/30/2024
Randy is always friendly, efficient, and professional!
Chris H.
5 out of 5
1/28/2024
Great job davis and your service teams.
Steve W.
5 out of 5
1/28/2024
Mario was very knowledgeable and polite. He also promptly answered all the questions I had. I appreciate all his assistance.
Rachael W.
5 out of 5
1/28/2024
David is amazing. Takes care of me every time. I feel so comfortable and completely trust whatever his suggestions are anytime that I come in.
Neil C.
5 out of 5
1/28/2024
Mario provided us with the ultimate customer service experience, he is an asset to Putnam Lexus of Redwood City. Sincerely, a very happy loyal customer of Putnam Lexus of Redwood City. - Neil C
Nicoll Q.
5 out of 5
1/27/2024
Benjamin and the team did a great job!
Vikash S.
5 out of 5
1/27/2024
Alma was great in helping out!
Martha Y.
5 out of 5
1/27/2024
Outstanding service staff
Suzanne T.
5 out of 5
1/27/2024
I always get the best service when I go to Putnam. Everyone is very polite and very efficient and I don’t have to wait very long and the service is just excellent.
Julianna S.
5 out of 5
1/27/2024
Great job as usual

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