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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9329 reviews 71%
4 star 2729 reviews 21%
3 star 246 reviews 2%
2 star 447 reviews 3%
1 star 352 reviews 3%
Review Us
Kamran A.
5 out of 5
2/21/2026
Randy is an excellent advisor! Diligent and friendly person!
Monica M.
5 out of 5
2/20/2026
Randy is a very professional and caring service advisor. I always receive the best service from him and he is a wonderful representation of the Putnam brand.
Judy L.
5 out of 5
2/20/2026
Very good…thx u!
Celty T.
5 out of 5
2/20/2026
Ben is knowledgable as always. Professional and very nice. Satisfied with his service as always.
Lovinda B.
5 out of 5
2/20/2026
Benjamin is excellent. Thank you for the fine job cleaning my car even in a very rainy day.
Eric M.
5 out of 5
2/20/2026
He communicated well and was pleasant. He helped me get my car taken care of in a very efficient manner. Thank you!
Joan W.
5 out of 5
2/20/2026
Very happily satisfied with all we communicated with !
Jill A.
2 out of 5
2/20/2026
There is a warning light going off since I picked up my car. I also found another person’s belongings in my trunk. The items were not valuable (shopping bags and a box) so I didn’t bother to bring them back to the dealership. I’m more concerned about the warning light that is going off intermittently now. I have called the service dept but didn’t get anyone and left a message but have not heard back from anyone.
Henry L.
5 out of 5
2/19/2026
Always a great experience with service . Randy is very knowledgeable and friendly . Thank you .
Maureen S.
5 out of 5
2/18/2026
Michael was straightforward and friendly!
Edward A.
5 out of 5
2/18/2026
Ben's care for my car and me as a client was exemplary.
Barbara W.
5 out of 5
2/18/2026
David is professional, polite and pro active.
Timur Y.
5 out of 5
2/17/2026
solid and very professional easy to work with
Yelena R.
5 out of 5
2/17/2026
Excellent service! The team is warm and considerate of your needs.
Lisa P.
5 out of 5
2/17/2026
Kept me updated
Sue M.
5 out of 5
2/16/2026
Superb service.
Catherine L.
4 out of 5
2/15/2026
David was wonderful. The service took much longer than expected but he was honest, apologetic and took accountability which is refreshing and appreciated
Richard K.
5 out of 5
2/15/2026
Always impressed by the quality and courtesy of the service team at Putnam Lexus!
Shuling Y.
5 out of 5
2/15/2026
This is my first service received since I bought the car last October, I am very glad that you vacuumed and washed my car. Thank you very much.
Lucy L.
5 out of 5
2/15/2026
Randy is always customer oriented, providing me excellent support!

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