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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9411 reviews 71%
4 star 2758 reviews 21%
3 star 248 reviews 2%
2 star 452 reviews 3%
1 star 357 reviews 3%
Review Us
Rebecca A.
5 out of 5
6/7/2024
Excellent Service at the front desk as well as Randy. Thank you!!;
Marianne R.
5 out of 5
6/7/2024
Great job!!!!
Thomas N.
5 out of 5
6/7/2024
Excellent customer service. Ben kept me updated on the progress of repair work.
Jorge L.
5 out of 5
6/7/2024
Alma is Great. Super pleasant and efficient. Love her upbeat attitude. Keep up the good work.
Jean S.
5 out of 5
6/7/2024
Nice people, good job.
Richard V.
5 out of 5
6/6/2024
great service!
Patty M.
5 out of 5
6/6/2024
Great experience. Thanks!
Catherine W.
5 out of 5
6/6/2024
David was great and Putnum Lexus always has the best customer service.
Judith B.
4 out of 5
6/6/2024
Service was superior! Alma was the BEST! She has spirit of excellence! You are fortunate to have an employee like Alma! ????
Carolyn T.
4 out of 5
6/6/2024
Alma was great and sent me a follow up. Love my car all nice and clean. ????
Bob H.
5 out of 5
6/6/2024
Excellent experience. Thank you for a clean safe car!
Laura K.
5 out of 5
6/5/2024
I am always very pleased with the service I receive from Lexus. Thank you very much.
Karen K.
5 out of 5
6/5/2024
Great service!
Gail Y.
4 out of 5
6/5/2024
The present Putnam Lexus staff seems to be maintaining Lexus’ high standards for Service. I appreciated Alma’s happy demeanor and passion as she engaged with the clients in the Waiting Area. The morale of the staff lets me know if Upper Management is doing a good job.
Mondee B.
5 out of 5
6/5/2024
Thank you . Randy provided a great professional, supportive and helpful service. He answered all my questions & the car was serviced in a timely manner.
Pedro M.
5 out of 5
6/5/2024
Excellent service
Geogianna S.
5 out of 5
6/5/2024
The service was exceptional. Putnam has serviced my car since I purchased it. Thank you.
Susan B.
5 out of 5
6/4/2024
I’m very satisfied to your, Mario is very accommodating he did a good job, thank you for your service
Dawn E.
5 out of 5
6/4/2024
Randy was very helpful and this was much appreciated.
Bob Z.
4 out of 5
6/4/2024
Thank you very much Ben. Your company provides good service like free shuttles. Quickly finished my 5k maintenance service. I have a quick question for oil change. Does the 5k service include oil change?

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