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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9411 reviews 71%
4 star 2758 reviews 21%
3 star 248 reviews 2%
2 star 452 reviews 3%
1 star 357 reviews 3%
Review Us
Michael J.
5 out of 5
6/11/2024
Alma is the best at everything she does and makes us feel like we are in great hands at all times
Jiyoon C.
5 out of 5
6/11/2024
Mario was great!
**** Y.
4 out of 5
6/11/2024
Hi Ben, Thanks a lot for everything!
Brian K.
5 out of 5
6/10/2024
Good Job !!
Nilda A.
5 out of 5
6/10/2024
Very courteous and had a very good customer service.
Chia-Yi L.
1 out of 5
6/10/2024
Did a very lousy on car wash, bird poop on the window of the driver side, inside carpets are dirty and still very dusty when I picked up the car
Anita B.
5 out of 5
6/10/2024
Randy is an excellent customer service rep!
Kirsten D.
5 out of 5
6/10/2024
The entire crew was professional, kind and helpful.
Michelle K.
4 out of 5
6/9/2024
Randy was the best and I kept thinking about how he took care of me when he could have asked me to reschedule. I made an appointment on Tuesday with a young lady and when I got there today at 7.50am there was no appointment on the books. He said don’t worry about it we will get you taking cared of. He was pleasant and checked on me and followed up. Just a nice genuine person. I kept telling myself when I get off of work tonight, I’m going to complete my comment card. This is even better so thank you for hiring guys like Randy it really make a difference. I appreciate the positive experience I received today. I’m grateful and thankful. I will see you on my next maintenance. Thank you very much Randy for making a difference in my day! God Bless You have a great upcoming week!
Gayle I.
5 out of 5
6/9/2024
Friendly and efficient staff
Ying H.
1 out of 5
6/9/2024
I got told that I can pick up my car today before 7 but it’s closed when I got there. I don’t have my key to go home
Dan B.
5 out of 5
6/9/2024
Randy is great! Was patient and professional.
Alex M.
1 out of 5
6/9/2024
Service was not completed. Parts were not ordered on time.
James Y.
5 out of 5
6/8/2024
As always, great service.
Vinh N.
5 out of 5
6/8/2024
Benjamin greeted me very professionally. The whole team at Putnam Lexus did a great job servicing my car.
Terence N.
4 out of 5
6/8/2024
Quick service and convenient with loaner car option
Zinovy F.
5 out of 5
6/8/2024
Great job! Thank you very much.
Lynn G.
5 out of 5
6/8/2024
Thank you for excellent service … the behind the counter staff is really great! Appreciate your service and my CLEAN CAR after service
Marie R.
5 out of 5
6/8/2024
Great service!
Linda K.
5 out of 5
6/7/2024
Randy did a good job! Thank you

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