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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9411 reviews 71%
4 star 2758 reviews 21%
3 star 248 reviews 2%
2 star 452 reviews 3%
1 star 357 reviews 3%
Review Us
Laurie S.
5 out of 5
6/14/2024
Very thoughtful, walked through all my concerns and addressed each one.
Evelyn C.
5 out of 5
6/14/2024
The service I received from David Liss was excellent. My Lexus looks wonderful. A very happy customer.
Robert L.
4 out of 5
6/14/2024
Randy is great. My license plate which was damaged a few years ago was replaced by the service tech without me having to ask. Well done.
Catherine M.
5 out of 5
6/14/2024
I was completely satisfied with randy’s service. He was knowledgeable and kept me well informed while my car was in for service.
Karen D.
4 out of 5
6/14/2024
One thing was missed on my service. When I called alma and she handled it right a way. She knows her stuff! I hope she remains my service rep.
Laura D.
5 out of 5
6/14/2024
Great service as always!
David A.
5 out of 5
6/13/2024
Always a great experience
Lee R.
4 out of 5
6/13/2024
Ben’s communication is excellent
Daiki S.
4 out of 5
6/13/2024
David is best of Lexus
Homa T.
5 out of 5
6/13/2024
Thank you Mario!!! Excellent service as usual.
Mark L.
5 out of 5
6/12/2024
Ben was super helpful making sure my car was done in time for my schedule. Very good listener, very good communicator!
Karen J.
5 out of 5
6/12/2024
Dear Lexus Customer Service, David did a wonderful job and took very care of me. He is very professional, kind, caring and patient. A wonderful employee and amazing customer service Sincerely Karen J
Carol W.
5 out of 5
6/12/2024
This was my first Lexus and my first experience with service department. Mario was a pleasure to meet and he was very thorough listening to the couple issues I shared. He followed up on them after I picked up the car. Thank you!
Chi Kin.
5 out of 5
6/12/2024
She’s very attentive to what I wished my car to be serviced. Very efficient too!
Ernest P.
5 out of 5
6/12/2024
Awesome service
John T.
5 out of 5
6/12/2024
Everybody was so nice today. It's very nice to get taken well care of thank you to everybody at Putnam Lexus!!
Karen D.
4 out of 5
6/12/2024
Alma is terrific. She understands car issues and is extremely professional. A true pleasure to have as my advisor.
Kenneth V.
5 out of 5
6/12/2024
Alma is very efficient!
DEBBI P.
5 out of 5
6/12/2024
Mario is the best. Always delivers the high quality service I’ve grown to expect!!
Barry Z.
4 out of 5
6/12/2024
David is great

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