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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9323 reviews 71%
4 star 2728 reviews 21%
3 star 246 reviews 2%
2 star 447 reviews 3%
1 star 352 reviews 3%
Review Us
Dori B.
5 out of 5
3/18/2026
Ben took great care of us and our needs and this will make it very difficult not to get a Lexus in the next time. Fantastic service and attitudes.
Scott K.
5 out of 5
3/18/2026
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Michael J.
4 out of 5
3/18/2026
Professional and efficient. “Just the facts, mam,”which was all that was needed.
Robert C.
5 out of 5
3/16/2026
Very good working with Michael Kim. Robert
Myrna G.
3 out of 5
3/16/2026
Randy was thorough to. Make sure all was functioning properly that the car can be driven safely
Rocio B.
5 out of 5
3/15/2026
I want to thank all the people who attended me during my emergency visit to the Putnam Lexus Wednesday 3/11.Giving me that peace of mind and explaining the steps to follow thank you again And a very special thanks to George Aguirre for his professionalism,kindness Letting me know the process and solving the inconvenience presented before my official appointment Customer service the bests thank you
Debra C.
4 out of 5
3/15/2026
Randy was extremely helpful. I was locked in my car. He calmly told me what to do to get the door open. Then have me the information to reach roadside service. Excellent service!
Jesse H.
5 out of 5
3/14/2026
Michael was pleasant and professional. His service was impeccable
Brent M.
5 out of 5
3/14/2026
Randy is a very professional and is very personable.
Andrew C.
5 out of 5
3/14/2026
A pleasure to work with. A very personable, knowledgeable, and helpful service representative.
Talmy R.
5 out of 5
3/14/2026
All work was satisfactory and completed on time. Randy is a great guy to work with and with good sense of humor. Talmy R
Craig B.
5 out of 5
3/13/2026
Excellent service as usual
Ronald G.
5 out of 5
3/13/2026
Great service and fair price
Soudabeh A.
5 out of 5
3/13/2026
George was bery helpful and great.
Ivan P.
5 out of 5
3/13/2026
Benjamin was great as usual!
James B.
4 out of 5
3/13/2026
Thorough inspection discovered some minor rodent activity which we now are responding to. Michael is personable and knowledgeable about what’s important. Thanks!
Beth P.
5 out of 5
3/13/2026
superior service
Cecelia V.
5 out of 5
3/13/2026
great service, loved the interim milestone texts on progress of service, michael was friendly & thorough
Marianne L.
5 out of 5
3/13/2026
Hes very easy to work with and efficient and professional
Josephine P.
5 out of 5
3/12/2026
Excellent service with Randy.

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