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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9403 reviews 71%
4 star 2754 reviews 21%
3 star 248 reviews 2%
2 star 452 reviews 3%
1 star 357 reviews 3%
Review Us
Vivian C.
5 out of 5
10/7/2024
Staff was very nice and helpful.
Glaivy B.
1 out of 5
10/7/2024
My car has been leaking oil since it was serviced. This was found on Sunday when the dealership was closed. I'm planning to have it re-evaluated tomorrow at opening. II have never had this happen to me before with any service.
Cesar P.
5 out of 5
10/6/2024
Although you were running late with the service you were helpful, friendly and accommodating
Christopher C.
5 out of 5
10/6/2024
Randy is great like working with him. Very knowledgeable and customer service oriented. Thank you, Chris
Khayrulla M.
4 out of 5
10/6/2024
David is truly a professional guy
Rosario B.
5 out of 5
10/6/2024
Mario kept me informed and was very pleasant to deal with
Kenta O.
4 out of 5
10/5/2024
Service was conducted in a timely manner and jobs were completed properly.
Gary K.
5 out of 5
10/5/2024
Everything went very well.
Silvana V.
5 out of 5
10/5/2024
Service went smoothly and they did a fabulous job on the wheels during the post-service wash. This is greatly appreciated.
Grace H.
4 out of 5
10/5/2024
Best, most caring and thoroughly expert service I've ever experienced. He never stops and never misses relevant details. And somehow despite the pressure of client calls and service demands he keeps strong communication about the needs and the progress of the work on your car. Amazing.
Jamie Leonard.
5 out of 5
10/5/2024
David was effective and fast. Jess also helped out with the loaner, which was fun to drive. Have always had good experiences so far at Lexus.
Pat D.
5 out of 5
10/5/2024
Alma was wonderful to work with..
Peter Y.
4 out of 5
10/5/2024
George not only friendly but also did an excellent job.
Frank B.
5 out of 5
10/5/2024
Randy is your flagship ambassador. Kaylee was super helpful when David the service advisor did not show up for the 8 o’clock appointment. Felix the courtesy driver was awesome
Jessica V.
5 out of 5
10/5/2024
Efficient and friendly; job done quickly. Thank you!
Kenneth S.
4 out of 5
10/5/2024
Check in and check out were smooth.
Susan M.
5 out of 5
10/5/2024
Alma continues to be an amazing service representative. She is really an asset to your department. She is extremely efficient, personable & helpful & that is a rare & valuable combination.
Ming Z.
4 out of 5
10/4/2024
My father bought his Lexus 22 years ago and the car had been serviced at the same dealer for 22 years. David has been helping me for the past five years. He is the best service consultant that I have ever met. I owned Mercedes before and I am driving a Porsche right now. Among all these dealerships, David’s professionalism and his courtesy by far is the best. Thank you very much, David.
Norawan D.
4 out of 5
10/4/2024
David was very helpful and gave me great advice about what should and needed to be done to our Lexus with our 4 tire's and alignment at the front end and the need to have the front end bushing replaced soon also he gave me the best price possible. Dave,
Kathleen P.
5 out of 5
10/4/2024
Everyone was very professional and polite. Service was speedy with no glitches.

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