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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9403 reviews 71%
4 star 2754 reviews 21%
3 star 248 reviews 2%
2 star 452 reviews 3%
1 star 357 reviews 3%
Review Us
Elizabeth R.
5 out of 5
10/9/2024
Mario was great!
Thomas H.
5 out of 5
10/9/2024
David is always easy to work with.
Jose R.
5 out of 5
10/9/2024
Randy was exceptionally professional when handling my car. Thank you Randy
Robert C.
5 out of 5
10/9/2024
George does a good job. I am very happy with his attention.
Ray A.
4 out of 5
10/9/2024
I enjoy working with Mario. I always request him. He has stellar customer service.
Sue E.
5 out of 5
10/9/2024
everything was wonderful, friendly and efficient. Thank you!
Bebelu W.
4 out of 5
10/9/2024
Love Alma, but I truly dislike SIRI in my car. It is useless and it looks like no one can fix it. That is going to make me think what my next car will be.
Gene Z.
5 out of 5
10/8/2024
David was great! Would go back to David again as he was attentative, had great customer service and was a pleasure to work with! 10/10 would go back to David.
Lois M.
4 out of 5
10/8/2024
I was greeted as soon as I drove in. Mario met me w/in minutes, explained what the service entailed & told me how long it would take. I then went to your very comfortable waiting area where snacks & coffee drinks were provided at no cost until Mario met me w/details of the service. My car was ready to go w/a complimentary car wash. Wonderful!!
Kory B.
5 out of 5
10/8/2024
David is consistently ensuring and delivering quality service for our car.
Jennie J.
4 out of 5
10/8/2024
David was patient and understanding of my situation as I came to drop off my vehicle in the morning. He explained clearly and wanted to provide accurate information as possible by checking in with other colleagues too. He laid out what when my car would be ready and called me promptly as it was ready for pick up in the afternoon. I would come back to his service again in the near future.
Tyler Q.
5 out of 5
10/8/2024
Incredible service
Victor J.
5 out of 5
10/8/2024
Great service.
Beatriz T.
4 out of 5
10/8/2024
There was a running RAT at the TV room
Sally Y.
5 out of 5
10/8/2024
Alma was friendly and provided excellent professional service.
William B.
5 out of 5
10/8/2024
Staff were very courteous and anxious to solve any problem. Facilities are extremely comfortable.
Yeluri R.
5 out of 5
10/8/2024
Jessy was amazing. He really took care of our visit
Hui P.
5 out of 5
10/7/2024
Thank you for another exceptional service. In particular, I appreciate My advisor Randy for his expertise and timely support ! Thank you so much! This is why I am a loyal Lexus customer for years!
Hoa P.
1 out of 5
10/7/2024
After car washing. I saw some scratches on the hood
Zachary S.
3 out of 5
10/7/2024
Came by with a flat tire and Alma filed a road hazard claim for me and got everything taken care of! Thanks

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