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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9435 reviews 71%
4 star 2765 reviews 21%
3 star 249 reviews 2%
2 star 452 reviews 3%
1 star 358 reviews 3%
Review Us
Betty S.
5 out of 5
5/9/2026
George was super polite and professional - thanks!
Janet O.
5 out of 5
5/8/2026
Personable and professional. Very knowledgeable about the car
RONALD B.
5 out of 5
5/8/2026
David Liss, keeps me well informed while the service has been performed. he’s a pleasure to work with, very sincere and everything. He says he make sure is handled properly.
Ronald B.
5 out of 5
5/8/2026
David LISS, is a pleasure to work with he keeps me well informed through the process.
Yazhou C.
5 out of 5
5/8/2026
David is great. He provides professional, considerate, responsive service. I am happy working with David.
Meredith M.
4 out of 5
5/8/2026
Randy Solomon is the best. He takes an interest in his customer’s needs and makes sure their satisfaction is his top priority. I am pleased he is my Service Advisor and I will stay with Putnam Lexus as long as he is there. Quality performance is a must with me.Thanks for the opportunity to commend him. Most sincerely, Meredith M
Donald R.
5 out of 5
5/7/2026
Great service from David!!!
James F.
5 out of 5
5/7/2026
David was awesome. He informed me that there were signs of rodents living under my car due to droppings. I never knew that something like that wpuld even happen. With his suggestion, I got the car fully detailed. My car looks like a new car. Service is impeccable!
Mary D.
5 out of 5
5/6/2026
Michael played efficient and very helpful and explaining things. He’s a 10 in my book.
Mary M.
5 out of 5
5/6/2026
Thank you for your excellent service always Thank you David for yur services and support Best of luck ????
Venkata P.
5 out of 5
5/6/2026
David Liss did a fantastic job and would like to thank him for his time and efforts !!
Michael R.
4 out of 5
5/5/2026
High standard of service and care. I was living elsewhere for the last 7 years, so this was like reuniting with old friends.
Tony M.
4 out of 5
5/5/2026
George helped me most in understanding how an insurance related repair would be managed so that there were no surprises or delays when I brought the vehicle in and when I drove it out. The repair looks great. The vehicle loan was perfect: I think we've found our next new car. Please tell Robert **** in sales that we have found our next car for him to sell us! The woman managing the service desk when I picked up the loaner and returned it was great in every way during a busy time.
Hongxing Y.
4 out of 5
5/5/2026
David is great!
Judith B.
4 out of 5
5/5/2026
David was great! However, right after I left with my car and stopped at In and Out Burger which is very close to the dealer. When I got back in my car the battery was dead. David sent two guys to charge the battery, but I am confused to why I had a complete service and 10 minutes later after i left Lexus Dealer the battery was dead. As I mentioned, David was great! He is very thorough, pleasant and kind. Definitely a top notch employee.
Kelly S.
4 out of 5
5/4/2026
Everything went well and was done in a timely matter.
Albert L.
5 out of 5
5/4/2026
Everything was great.
James W.
5 out of 5
5/4/2026
Great service!
Jeevan M.
5 out of 5
5/3/2026
Excellent
Michael J.
5 out of 5
5/3/2026
Both Ben & Randy were wonderful as always. Great service..

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