Service Center

Real Reviews From Verified Customers

Joel H.
5 out of 5
5/14/2026
Eda was great and answered all of my questions. 10 out of 10
Nancy Y.
5 out of 5
5/13/2026
Very quick, efficient on each step of service. I received status on the repair progress. Good customer service ????
James K.
5 out of 5
5/13/2026
David was great and very service oriented- thanks David
Craig T.
5 out of 5
5/13/2026
Benjamin Nino did an excellent job and I look forward to giving a perfect review.
Tianren F.
5 out of 5
5/13/2026
David is awesome. He goes above and beyond in serving his customers
Hua-Fen C.
5 out of 5
5/12/2026
George is very nice to provide an excellent service.
Bee B.
4 out of 5
5/12/2026
Could not be better
Kiran C.
1 out of 5
5/12/2026
The car battery keeps dying. It's a visible proven that has been raised in lot of forums. I can't keep running to the dealership for such a repeated problem
Howard B.
5 out of 5
5/12/2026
Randy has been my service advisor for years and always does a great job.
Debra J.
5 out of 5
5/12/2026
Service was excellent. Randy is amazing ????
Lauren D.
5 out of 5
5/11/2026
David was very helpful.
Sylvia C.
5 out of 5
5/11/2026
Great service! My car always feels like new when I pick it up and this was no exception.
Thibaud L.
5 out of 5
5/11/2026
Professional, efficient and pleasant
Hope W.
5 out of 5
5/10/2026
Outstanding customer service!!
Dennis G.
5 out of 5
5/10/2026
Eda is always very pleasant and professional. Thanks!
Michael J.
5 out of 5
5/9/2026
I was very happy that everything was on schedule. I got a great loaner car. But I didn’t need it for long because the job took less time than expected. And cost less. I’m very pleased with George and the service department.
Gary K.
4 out of 5
5/9/2026
I met Mike at the Service area and he explained exactly what was being serviced and provided a realistic timeframe for completion. He asked if we wanted to have the car washed and it was given back to us in like new condition. The service techs completed their work quickly. Overall the experience was fantastic.
Lawrence M.
4 out of 5
5/9/2026
Michael was outstanding, as usual. I had my 15k done with him a couple of weeks ago, but on Thursday, I had a bad flat tire late in the day. When I got into Putnam at 5 pm, Michael immediately had technicians assess the tire and had the replacement service and tire lined up for the next morning. He sent me home in an Uber and was there next morning to make sure that everything was ship shape, including a new wheel lock for my RX 500H. Bravo.
Yang G.
5 out of 5
5/9/2026
Ben is very patient and conscientious. Thank you very much.
Lynn Y.
4 out of 5
5/9/2026
Eda was right on time to greet me and check me in. I realized I requested many service items by mistake and when I told her about my mistake, she had already corrected it on the service request form. I was very grateful for that and thanked her. I really appreciated Eda’s help to make the service experience an excellent one.

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