About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 9320 reviews 71%
4 star 2727 reviews 21%
3 star 246 reviews 2%
2 star 447 reviews 3%
1 star 352 reviews 3%
Review Us
Mark G.
5 out of 5
4/9/2026
George is always polite and the work was done on time
Mary M.
5 out of 5
4/9/2026
Great help to me. Excellent service—-helpful information and good troubleshooting! Thanks!
Sherman A.
4 out of 5
4/8/2026
David is the best!
David S.
4 out of 5
4/8/2026
Randy is terrific. Very helpful in arranging for a quick replacement of tire and checking out other problems with the car. He then discovered that when we had bought the tire we had insurance for such damage so he reverse the $300 charge and I paid 50. I’m very appreciative of this going out of his way to help terrific guy.
Tara N.
5 out of 5
4/8/2026
David explains the car conditions in details and the services. He also made services recommendations with clear reasons and timeline, that helped me to be confident with the services for the vehicle so that I can be at ease about the vehicle conditions during and until the next services visit. He's a great rep and I trust his advice! Thank you!
Joel C.
5 out of 5
4/7/2026
Michael is an excellent service advisor and the reason I use Putnam
Yunge T.
4 out of 5
4/6/2026
Very nice dealership. Responsive and efficient.
William N.
5 out of 5
4/6/2026
George was pleasant, and very good at explaining the work to be fone
Libby S.
4 out of 5
4/6/2026
Yes. Car was not cleaned during initial routine maintenance. Eda reached out quickly and offered free detailing, which I appreciated.
Edward H.
5 out of 5
4/6/2026
Thank you for getting the car completed ina very timely manner and for being able to have a loaner was a big plus. Thank you
Allan L.
3 out of 5
4/5/2026
I have called the dealer with no response!! I can’t open my garage door….. help
Anne G.
4 out of 5
4/4/2026
Everything was done on time and to Lexus’s usual high standard.
Wen-Yin C.
5 out of 5
4/4/2026
Good service
Zachary S.
5 out of 5
4/4/2026
Thanks for the amazing service!
Judy C.
5 out of 5
4/4/2026
David is very thorough, a good listener and I really appreciate him.
Terri E.
5 out of 5
4/3/2026
Mr. David M. Lisa is excellent and professional! Thank you!
Yeh N.
2 out of 5
4/3/2026
The 15K service plus a recall repair was a disaster: When I picked up my car, my invoice had the wrong license plate number, wrong mileage, and the car had “Need maintenance service” light still on. Only the VIN on the invoice was correct. I found these issues one by one afterwards. Finally George proposed to set up a second appointment and repeat the requested services. The issues of my car hopefully are fixed now. I do believe your dealership had a serious work flow tracking problem. As a loyal customer in the past 19 years, I always trust your services until this time. Nan-Hsiung Yeh
Ignatius T.
1 out of 5
4/3/2026
Service was fine but not happy with the fact that my maintenance contract was not honored based on miles which was normally the case previously
Bruce R.
3 out of 5
4/3/2026
I filled out the post card, all good, and mailing back today
Nita G.
4 out of 5
4/3/2026
George did a great job helping us secure two new keys for the car.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.