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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9396 reviews 71%
4 star 2753 reviews 21%
3 star 248 reviews 2%
2 star 452 reviews 3%
1 star 357 reviews 3%
Review Us
Laura C.
5 out of 5
1/26/2025
David explained everything that I needed and he was very helpful! I appreciated everything he did for me today!
Elizabeth P.
5 out of 5
1/26/2025
Thank you David!
Homa P.
4 out of 5
1/26/2025
Just waited little longer than I thought, other than that all is good..
Sarah B.
4 out of 5
1/25/2025
Mario always great and follows up as soon as he has info on the progress of the maintenance
Paula S.
5 out of 5
1/25/2025
Attentive and gracious service. Very happy with our experience!
Richard S.
5 out of 5
1/25/2025
Mario was outstanding.
Angela C.
5 out of 5
1/25/2025
I am happy. My car is running smoothly after today's service. Thank You!!
Amparo M.
4 out of 5
1/25/2025
he was very welcoming. even though we were late for our appt, he never made mention of it and acted as if we arrived early. he told us how long to expect to keep our car for service. he offered their lounge but we went to look at the new cars in the showroom. he personally looked for us and got us from the showroom notifying us the car was already done. what a very pleasant experience
Maria E.
5 out of 5
1/25/2025
great customer service and smooth transaction
Angellica M.
5 out of 5
1/25/2025
Randy is always very professional, friendly and thorough! I highly appreciate the great service and attention to detail! Thank you
Michele K.
5 out of 5
1/25/2025
Ben Nino is a great ambassador for Lexus, and always seems to have my best interests in mind as well.
Steven N.
4 out of 5
1/25/2025
George explained what would be done (10k service), and when the car would be done.
Linda M.
5 out of 5
1/25/2025
David was exceptionally helpful and responsive.
Kathleen H.
5 out of 5
1/25/2025
Everything was fine. Mario is always extremely helpful, my car was ready much sooner than expected. Thank you.
Lois M.
5 out of 5
1/24/2025
Impeccable service. Thank you!
Judith O.
5 out of 5
1/24/2025
Dave is very knowledgeable and helpful. I really appreciate how he takes care of me.
Grigoriy K.
5 out of 5
1/24/2025
David explained and delivered very well
Allison C.
5 out of 5
1/24/2025
I was very happy that Alma was able to accommodate my schedule today as I was running late from work. I also appreciated the quick shuttle ride from Jessie who was very nice and pleasant during the drive. Thx so much!
Maureen F.
4 out of 5
1/24/2025
I want to say ur service dept excellence is why I bought a Lexus and Randy did a great job and it was nice to see Alma as well. What a team u have. Grateful
Larry K.
5 out of 5
1/24/2025
Randy was great!

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