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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9396 reviews 71%
4 star 2753 reviews 21%
3 star 248 reviews 2%
2 star 452 reviews 3%
1 star 357 reviews 3%
Review Us
Maryanne B.
4 out of 5
1/30/2025
Excellent service It would have been nice if the waiting area offered bottled water like it used to
Nanette D.
5 out of 5
1/30/2025
David was great
Hanwant S.
5 out of 5
1/30/2025
Excellent service
Armand S.
5 out of 5
1/29/2025
Mario was very pleasant to deal with. I’m happy you have him in your dealership.
Richard M.
5 out of 5
1/29/2025
David did good. Quite happy with the entire experience. Love my car. It is the best one on the road.
Donald L.
4 out of 5
1/29/2025
I have worked with Dave for a long time and he has always return my car with all the work completed in excellent condition. This is why when I come in to have my car serviced I always ask for him and to date he has never failed to do what we agreed on. This is why I will continue to bring my car to your dealership and another reason why I would buy new a car from you.
Linda S.
5 out of 5
1/29/2025
Alma is really fantastic. I feel like I am her only client she gives such personal service. Alma and her whole team are great! Putnam Lexus RwC really is great!
John D.
3 out of 5
1/29/2025
1/28/25 Yes , but the cost was more than anticipated given that Lexus obviously has a engineering flaw( or manufacturing flaw) on 2014 rx350 door lock systems ! Otherwise why would mine have failed three times ? For safety concerns I have had to pay unreasonable costs for the repairs! This John D
Dennis O.
5 out of 5
1/29/2025
David made the whole process simpler that's import ant cuz I'm new to the area
Monica M.
5 out of 5
1/29/2025
She is amazing and very informative!
Peter F.
5 out of 5
1/29/2025
David was very efficient and all my questions. I trusted him very much. That’s the most important thing to me. I think you did an excellent job with me.
Laura K.
5 out of 5
1/29/2025
David is very professional courteous and friendly. Thank you very much.
Janet H.
5 out of 5
1/29/2025
He was very professional and very communicative. Thank you!
Amy H.
5 out of 5
1/28/2025
Had a great experience.
Katharine R.
5 out of 5
1/28/2025
Alma was fantastic- great experience all around
Edgardo V.
5 out of 5
1/27/2025
Appreciate the info and expertise Randy provided. Made the whole process quick and smooth. Thanks Randy
Sonja O.
5 out of 5
1/27/2025
Mr. Randy is always on the lookout for my car for any service. Excellent customer service. And many more. Thank you
Sydney Frances.
5 out of 5
1/26/2025
Great fast experience and great customer service from Ben. He’s awesome. Thank you for taking great care of us.
Anna I.
5 out of 5
1/26/2025
Thank you for the high quality service!
Allan L.
3 out of 5
1/26/2025
Can’t use the electric display…..very disappointed!

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